Troubleshooting Communication Problems With Directory Server

The Message Queue broker authenticates clients with the Directory Server that stores the Identity Synchronization for Windows configuration. If the broker cannot connect to this Directory Server, no clients can connect to the Message Queue. The broker log will contain a javax.naming exception, such as “javax.naming.CommunicationException or javax.naming.NameNotFoundException.

If a javax.naming exception occurs, take the following steps:

• Verify that all imq.user_repository.ldap properties in the /var/imq/instances/isw-broker/props/config.properties file have the correct values. If any of the values are incorrect, stop the Message Queue broker. Correct the errors, save the file, and restart the broker. Note that machine running the Message Queue broker must be able to resolve the Directory Server host name.

• Verify that the imq.user_repository.ldap.password property in the /etc/imq/passfile file is correct.

• Sometimes, the broker can not search for entries if the root suffix contains spaces. Verify that the root suffix name does not contain spaces.