Follow these steps if you are unable to start a Web Server instance.
Gather the general system information as explained in To Gather General Debug Data for Any Web Server Problem.
Run the netstat command and save the output.
netstat -an | grep web-port
Run the following command on the Web Server start script and provide the resultant file.
truss -eafl -wall -vall -rall -o /tmp/web-start.truss ./start
tusc -v -fealT -rall -wall -o /tmp/web-start.tusc ./start
strace -fv -o /tmp/web-start.strace ./start
Use DebugView tool. You can download this tool from http://www.sysinternals.com/Utilities/DebugView.html
If logs file does not contain any error message about the problem, do the following:
Edit and add the following line to the configuration file to get more debug information during the start.
Edit the file server-root/web-identifier/config/server.xml and change the loglevel to finest: loglevel=finest in server.xml.
Edit the file server-root\web-identifier\config\server.xml and change the loglevel to finest: loglevel=finest in server.xml.