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Sun Netra T5440 Server

Service Manual

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Document Information

Using This Documentation

1.  Server Diagnostics

1.1 Fault on Initial Power Up

1.2 Server Diagnostics Overview

1.2.1 Memory Configuration and Fault Handling

1.3 Using LEDs to Identify the State of Devices

1.3.1 Front and Rear Panel LEDs

1.3.2 Hard Drive LEDs

1.3.3 Power Supply LEDs

1.3.4 Ethernet Port LEDs

1.4 Using the Service Processor Firmware for Diagnosis and Repair Verification

1.4.1 Interacting With the Service Processor

1.4.2 Running Service-Related Commands

1.4.3 Clearing Faults

Displaying FRU Information

1.5 Running POST

1.5.1 Controlling How POST Runs

Changing POST Parameters

1.5.2 Reasons to Run POST

1.6 Using the Solaris Predictive Self-Healing Feature

1.6.1 Identifying PSH Detected Faults

1.7 Collecting Information From Solaris OS Files and Commands

Checking the Message Buffer

Viewing System Message Log Files

1.8 Managing Components With Automatic System Recovery Commands

Displaying System Components

Disabling Components

Enabling Disabled Components

1.9 Exercising the System With SunVTS Software

Checking Whether SunVTS Software Is Installed

1.9.1 Exercising the System Using SunVTS Software

1.10 Obtaining the Chassis Serial Number

1.11 Additional Service Related Information

2.  Preparing for Service

2.1 Safety Information

2.1.1 Safety Symbols

2.1.2 Electrostatic Discharge Safety

2.2 Required Tools

2.3 Prerequisite Tasks for Component Replacement

Power Off the Server

Disconnect Cables From the Server

Remove the Server From the Rack

Perform Antistatic Measures

Remove the Top Cover

3.  Replacing Storage Components

3.1 Replacing a Hard Drive

Remove a Hard Drive

Install a Hard Drive

3.2 Replacing the Optical Media Drive

Remove the Optical Media Drive

Install the Optical Media Drive

4.  Replacing Motherboard Assembly Components

4.1 PCIe, PCI-X, and XAUI Card Configuration Reference

4.1.1 PCI Cards on the PCI Auxilliary Board

4.1.2 PCI Cards on the PCI Mezzanine Assembly

4.1.3 High Bandwidth PCIe Card Installation

4.2 Replacing PCI-X 0-1 and PCIe 2-3 Cards

Remove PCI-X 0-1 and PCIe 2-3 Cards

Install PCI-X 0-1 and PCIe 2-3 Cards

4.3 Replacing PCIe/XAUI Cards 4-6 and PCIe Cards 7-9

Remove PCIe/XAUI Cards 4-6 and PCIe Cards 7-9

Install PCIe/XAUI Cards 4-6 and PCIe Cards 7-9

4.4 Cabling the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal

Cable the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal

4.5 Replacing Memory Air Duct

Remove the Memory Air Duct

Install the Memory Air Duct

4.6 Replacing the PCI Mezzanine Assembly

Remove the PCI Mezzanine Assembly

Install the PCI Mezzanine Assembly

4.7 FB-DIMM Configuration Reference

4.8 Replacing the Memory Mezzanine Assembly

Remove the Memory Mezzanine Filler Tray

Install the Memory Mezzanine Assembly

Remove the Memory Mezzanine Assembly

4.9 Servicing FB-DIMMs

Locating a Faulty FB-DIMM

Remove FB-DIMMs

Install FB-DIMMs

Verifying Successful Replacement of a Faulty FB‐DIMM

Install Additional FB-DIMMs

4.10 Replacing the Battery

Remove the Battery

Install the Battery

4.11 Replacing the SCC Module

Remove the SCC Module

Install the SCC Module

4.12 Replacing the Motherboard Assembly

Remove the Motherboard Assembly

Install the Motherboard Assembly

4.13 Replacing the Disk Backplane Assembly

Remove the Disk Backplane Assembly

Install the Disk Backplane Assembly

4.14 Replacing the SAS Expander Assembly

Remove the SAS Expander Assembly

Install the SAS Expander Assembly

4.15 Replacing the Auxillary Board Assembly

Remove the Auxillary Board Assembly

Install the Auxillary Board Assembly

5.  Replacing Chassis Components

5.1 Replacing the Air Filter

Remove the Air Filter

Install the Air Filter

5.2 Replacing a Power Supply

Remove a Power Supply

Install a Power Supply

5.3 Replacing the System Fan Assembly (Fan Tray 0)

Remove the System Fan Assembly (Fan Tray 0)

Install the System Fan Assembly (Fan Tray 0)

5.4 Replacing the Hard Drive Fan Assembly (Fan Tray 1)

Remove the Hard Drive Fan Assembly (Fan Tray 1)

Install the Hard Drive Fan Assembly (Fan Tray 1)

5.5 Replacing the FB-DIMM Fan Assembly (Fan Tray 2)

Remove the FB-DIMM Fan Assembly (Fan Tray 2)

Install the FB-DIMM Fan Assembly (Fan Tray 2)

5.6 Replacing the Power Board

Remove the Power Board

Install the Power Board

6.  Returning the Server to Operation

6.1 Tasks for Finishing Up

Return the Server to Operation

A.  Signal Pinouts

A.1 Gigabit Ethernet Ports

A.2 Network Management Port

A.3 Serial Ports

A.3.1 Serial Management Port

A.3.2 Serial Port TTYA

A.4 Alarm Port

A.5 USB Ports

Index

4.2 Replacing PCI-X 0-1 and PCIe 2-3 Cards

For additional installation information and configuration details, refer to the documentation that shipped with your PCI card.

Remove PCI-X 0-1 and PCIe 2-3 Cards

Before You Begin


Note - The maximum power of any one PCI card is 25 watts. Only PCI-X slot 4 and PCIe slot 5 accept long cards.


  1. Prepare the server for PCI card removal. See:
  2. Remove the PCI air duct.

    Lift it straight up (Removing PCI-X Cards 0-1 and PCIe Cards 2-3).

  3. Release the PCI card release tab.

    Pull it up and to the left (Removing PCI-X Cards 0-1 and PCIe Cards 2-3).

  4. Remove the PCI card.

    Carefully lift it straight up (Removing PCI-X Cards 0-1 and PCIe Cards 2-3).


    Figure 4-2 Removing PCI-X Cards 0-1 and PCIe Cards 2-3

    image:Figure showing how to remove PCI-X Cards 0-1 and PCIe Cards 2-3.
  5. Insert the PCI card filler panel in the appropriate slot.

    Carefully press it straight down until properly seated (Removing PCI-X Cards 0-1 and PCIe Cards 2-3).

  6. Secure the PCI card release tab.

    Press it down and to the right until properly seated (Removing PCI-X Cards 0-1 and PCIe Cards 2-3).

  7. Replace the PCI air duct.

    Carefully press it down until properly seated (Removing PCI-X Cards 0-1 and PCIe Cards 2-3).

  8. See Chapter 6, Returning the Server to Operation to bring the server back online:

Install PCI-X 0-1 and PCIe 2-3 Cards

Before You Begin


Note - The maximum power of any one PCI card is 25 watts. Only PCI-X Slot 4 and PCIe Slot 5 accept long cards. PCIe Slots 2 and 3 are an exception and support 75 Watt PCIe cards. However, only one 75 Watt card can be installed in the server at one time. It is suggested to install the 75 Watt card in Slot 2 for better cooling.


  1. Prepare the server for PCI card removal. See:
  2. Remove the PCI air duct.

    Lift it straight up (Install PCI-X Cards 0-1 and PCIe Cards 2-3).

  3. Release the PCI card release tab.

    Pull it up and to the left (Install PCI-X Cards 0-1 and PCIe Cards 2-3).

  4. Remove the PCI card filler panel.

    Lift it straight up (Install PCI-X Cards 0-1 and PCIe Cards 2-3).


    Figure 4-3 Install PCI-X Cards 0-1 and PCIe Cards 2-3

    image:Figure showing how to install PCI-X Cards 0-1 and PCIe Cards 2-3.
  5. Insert the PCI card in the appropriate slot.

    Carefully press it straight down until properly seated (Install PCI-X Cards 0-1 and PCIe Cards 2-3).

  6. Secure the PCI card release tab.

    Press it down and to the right until properly seated (Install PCI-X Cards 0-1 and PCIe Cards 2-3).

  7. Replace the PCI air duct.

    Carefully press it down until properly seated (Install PCI-X Cards 0-1 and PCIe Cards 2-3).

  8. See Chapter 6, Returning the Server to Operation to bring the server back online.