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Sun Netra T5440 Server

Service Manual

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Document Information

Using This Documentation

1.  Server Diagnostics

1.1 Fault on Initial Power Up

1.2 Server Diagnostics Overview

1.2.1 Memory Configuration and Fault Handling

1.3 Using LEDs to Identify the State of Devices

1.3.1 Front and Rear Panel LEDs

1.3.2 Hard Drive LEDs

1.3.3 Power Supply LEDs

1.3.4 Ethernet Port LEDs

1.4 Using the Service Processor Firmware for Diagnosis and Repair Verification

1.4.1 Interacting With the Service Processor

1.4.2 Running Service-Related Commands

1.4.3 Clearing Faults

Displaying FRU Information

1.5 Running POST

1.5.1 Controlling How POST Runs

Changing POST Parameters

1.5.2 Reasons to Run POST

1.6 Using the Solaris Predictive Self-Healing Feature

1.6.1 Identifying PSH Detected Faults

1.7 Collecting Information From Solaris OS Files and Commands

Checking the Message Buffer

Viewing System Message Log Files

1.8 Managing Components With Automatic System Recovery Commands

Displaying System Components

Disabling Components

Enabling Disabled Components

1.9 Exercising the System With SunVTS Software

Checking Whether SunVTS Software Is Installed

1.9.1 Exercising the System Using SunVTS Software

1.10 Obtaining the Chassis Serial Number

1.11 Additional Service Related Information

2.  Preparing for Service

2.1 Safety Information

2.1.1 Safety Symbols

2.1.2 Electrostatic Discharge Safety

2.2 Required Tools

2.3 Prerequisite Tasks for Component Replacement

Power Off the Server

Disconnect Cables From the Server

Remove the Server From the Rack

Perform Antistatic Measures

Remove the Top Cover

3.  Replacing Storage Components

3.1 Replacing a Hard Drive

Remove a Hard Drive

Install a Hard Drive

3.2 Replacing the Optical Media Drive

Remove the Optical Media Drive

Install the Optical Media Drive

4.  Replacing Motherboard Assembly Components

4.1 PCIe, PCI-X, and XAUI Card Configuration Reference

4.1.1 PCI Cards on the PCI Auxilliary Board

4.1.2 PCI Cards on the PCI Mezzanine Assembly

4.1.3 High Bandwidth PCIe Card Installation

4.2 Replacing PCI-X 0-1 and PCIe 2-3 Cards

Remove PCI-X 0-1 and PCIe 2-3 Cards

Install PCI-X 0-1 and PCIe 2-3 Cards

4.3 Replacing PCIe/XAUI Cards 4-6 and PCIe Cards 7-9

Remove PCIe/XAUI Cards 4-6 and PCIe Cards 7-9

Install PCIe/XAUI Cards 4-6 and PCIe Cards 7-9

4.4 Cabling the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal

Cable the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal

4.5 Replacing Memory Air Duct

Remove the Memory Air Duct

Install the Memory Air Duct

4.6 Replacing the PCI Mezzanine Assembly

Remove the PCI Mezzanine Assembly

Install the PCI Mezzanine Assembly

4.7 FB-DIMM Configuration Reference

4.8 Replacing the Memory Mezzanine Assembly

Remove the Memory Mezzanine Filler Tray

Install the Memory Mezzanine Assembly

Remove the Memory Mezzanine Assembly

4.9 Servicing FB-DIMMs

Locating a Faulty FB-DIMM

Remove FB-DIMMs

Install FB-DIMMs

Verifying Successful Replacement of a Faulty FB‐DIMM

Install Additional FB-DIMMs

4.10 Replacing the Battery

Remove the Battery

Install the Battery

4.11 Replacing the SCC Module

Remove the SCC Module

Install the SCC Module

4.12 Replacing the Motherboard Assembly

Remove the Motherboard Assembly

Install the Motherboard Assembly

4.13 Replacing the Disk Backplane Assembly

Remove the Disk Backplane Assembly

Install the Disk Backplane Assembly

4.14 Replacing the SAS Expander Assembly

Remove the SAS Expander Assembly

Install the SAS Expander Assembly

4.15 Replacing the Auxillary Board Assembly

Remove the Auxillary Board Assembly

Install the Auxillary Board Assembly

5.  Replacing Chassis Components

5.1 Replacing the Air Filter

Remove the Air Filter

Install the Air Filter

5.2 Replacing a Power Supply

Remove a Power Supply

Install a Power Supply

5.3 Replacing the System Fan Assembly (Fan Tray 0)

Remove the System Fan Assembly (Fan Tray 0)

Install the System Fan Assembly (Fan Tray 0)

5.4 Replacing the Hard Drive Fan Assembly (Fan Tray 1)

Remove the Hard Drive Fan Assembly (Fan Tray 1)

Install the Hard Drive Fan Assembly (Fan Tray 1)

5.5 Replacing the FB-DIMM Fan Assembly (Fan Tray 2)

Remove the FB-DIMM Fan Assembly (Fan Tray 2)

Install the FB-DIMM Fan Assembly (Fan Tray 2)

5.6 Replacing the Power Board

Remove the Power Board

Install the Power Board

6.  Returning the Server to Operation

6.1 Tasks for Finishing Up

Return the Server to Operation

A.  Signal Pinouts

A.1 Gigabit Ethernet Ports

A.2 Network Management Port

A.3 Serial Ports

A.3.1 Serial Management Port

A.3.2 Serial Port TTYA

A.4 Alarm Port

A.5 USB Ports

Index

5.6 Replacing the Power Board

To remove the power board, you must remove the following components as part of preparing the server for power board replacement:

Remove the Power Board

  1. Prepare the server for power board removal. See:
  2. Perform the removal instructions in the following sections:
  3. Remove the screws that secure the power board to the chassis (Removing the Power Board Screws).

    Figure 5-11 Removing the Power Board Screws

    image:Figure showing power board screws being removed
  4. Lift the power board out of the chassis, and set it aside on an antistatic mat.
  5. Continue to Install the Power Board.

Install the Power Board

  1. Remove the replacement power board from its packaging and place it on an antistatic mat.
  2. Lower the power board into the chassis, aligning the board’s holes with the standoffs in the chassis.
  3. Install the screws firmly to secure the power board to the chassis.
  4. Perform the installation instructions in the following sections:
  5. See Chapter 6, Returning the Server to Operation to perform the tasks needed to bring the server back online.

    Note - After replacing the power distribution board and powering on the system, you must run the ALOM CMT setcsn and setcpn commands to set the electronically readable chassis serial number and server part number.


  6. At the ALOM CMT command line interface, use the setcsn command to set the chassis serial number and the setcpn command to set the server part number on the power distribution board.

    Caution

    Caution - When performing the following steps, use special care to enter the correct numbers. Once the power distribution board has been programmed with a chassis serial number or server part number, the number cannot be changed.


    sc> setsc sc_servicemode true
    Warning: misuse of this mode may invalidate your warranty.
    sc> setcsn -c chassis_serial_number
    Are you sure you want to permanently set the Chassis Serial Number
    to chassis_serial_number [y/n]? y
    setcsn: Chassis serial number recorded.
    sc> setcpn -p chassis_part_number
    Are you sure you want to permanently set the Chassis Part Number
    to chassis_part_number [y/n]? y
    setcpn: Chassis part number recorded.
    sc> showplatform
    Sun-Netra-T5440
    Chassis Serial Number: chassis_serial_number
    Domain Status
    ------ ------
    SO Running
    sc> setsc sc_servicemode false