9. The broker processes the client acknowledgement, and deletes the (persistent) message when all acknowledgements have been received.
10. The broker confirms to the consumer’s client runtime that the client acknowledgement has been processed.
The broker can discard a message before it is consumed if the administrator deletes the message from a destination or if the administrator removes or redefines a durable subscriber, thereby causing a message in a topic destination to be removed without it being delivered. The broker can also discard a message before it is consumed if the message has expired, if memory limits have been reached, or if delivery fails due to a client exception. If you don't want a message discarded in these situations, you can have the broker store the messages in a special destination called the dead message queue. Storing messages in the dead message queue allows you to troubleshoot the system and recover messages in any of these situations.