Back up any information you might need in a future installation.
See Backing Up Instant Messaging Data for instructions.
Manually edit the product registry information.
For Solaris 9, issue the following command:
For all other operating systems:
Edit productregistry.xml and remove all Instant Messaging XML elements from the file.
By default, the productregistry XML file is stored in the following locations:
Remove the following packages or RPMs if they are still present: