The Instant Messaging information that needs to be backed up are of the following types:
Instant Messaging end user data
Instant Messenger resources
The configuration information is stored in the configuration directory (im-cfg-base). Default paths are described in Instant Messaging Server Directory Structure.
The Instant Messaging data is stored in the database directory (im-db-base). Defaults for im-db-base are also described in Instant Messaging Server Directory Structure.
The Instant Messenger resources must be backed up if they have been customized. The location of the Instant Messenger resources are provided during installation.