The installer running “Upgrade in place” fails to start upgrade tool on some Linux systems after clicking on the “Start Upgrade Wizard” button. (6207337)

Description

This problem has been observed on several Linux systems, it is most common on Java Desktop System 2 but has also been observed on RedHat distributions.

After clicking the Start Upgrade Tool button on the final installer screen, the installer fails to launch the upgrade tool to complete the upgrade process, and hangs indefinitely, not returning the command prompt.

Solution

This issue is not encountered if command line installation mode is used to run upgrade in place.

To use command line installation mode

1. If you ran upgrade in place in GUI mode and encountered this problem, exit the installer by pressing Ctrl+C in the terminal window in which the installer was started.

2. Start upgrade tool from the terminal window, using following command:

   install_dir/bin/asupgrade --source install_dir/domains --target install_dir --adminuser adminuser--adminpassword adminpassword --masterpassword changeit

   adminuser and adminpassword should match the values used for the installation you are upgrading.

3. When the upgrade tool completes the upgrade process you can also start the browser and enter following URL in order to review About page:

   file://install_dir/docs/about.html

   If you also selected the installation option to register the product, follow the link to registration page available on product About page.