Overview of the Sample Application

The Siebel sample application enables the mobile client application to use Sun Java System Mobile Enterprise Platform to synchronize Siebel account data on the mobile client device with a Siebel CRM system.

To run the Siebel sample application, you must have the following items:

• Secure Siebel sample client application installed on your mobile device (Blackberry or Palm Treo)

• A Siebel 8 CRM system set up with the following workflows:

  • SEEBEYOND_HTTP_UPDATE, with operation “upsert” (update/insert)

  • SEEBEYOND_HTTP_DELETE, with operation “delete”

  • SEEBEYOND_HTTP_QUERY , with operation “execute”

• MEP server-side software installed and configured

shows a typical MEP two-tier installation, to which the sample application is deployed.

Figure 1–1 MEP Two-tier Installation

The sample application allows you to retrieve and update Siebel account information from the Siebel CRM system to the client, or from the client to the Siebel system. On the client, you can add, edit, delete, and list accounts and save them locally prior to synchronizing them with the Siebel system.

In the sample, an account has the following fields:

• Name (required field)

• Location (required field)

• Description

• Phone

• Fax

• Potential volume

• Current volume

The client application provides the following menu items:

• Accounts: Allows you to list, create, edit, and delete accounts.

• Synchronize: Performs a synchronization. You need to set the Server Settings and the Sync Type before you choose this menu item.

• Server settings: Allows you to set or edit the server URL, user name, and password.

  The username is matched with the email address of a user created by using the MEP Administration Console.

• Sync Type: Allows you to select one of the six synchronization types supported by MEP.