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Oracle Server Management Agents 2.1 User's Guide
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Document Information

Preface

Documentation and Feedback

About This Documentation (PDF and HTML)

Change History

Oracle Server Management Agents 2. 1 User's Guide Overview

Oracle Hardware Management Agents

Installing Components Using the Oracle Hardware Management Pack Installer

Getting Started

Prerequisites

Installation Issues

Getting the Software

Installing Hardware Management Pack Components Using Installer

Configuring Hardware Management Agent and Hardware SNMP Plugins

Hardware Management Agent Configuration File

Configuring the Hardware Management Agent Logging Level

How to Configure the Hardware Management Agent Logging Level

(Solaris and Linux) Hardware Management Agent Runtime Options

Configuring your Host Operating System's SNMP

(Solaris and Linux ) Configuring Net-SNMP/SMA

(Windows) Configuring SNMP

Oracle Hardware SNMP Plugins

Overview of Oracle HW Monitoring MIB

Overview of Oracle HW Trap MIB

Overview of Oracle Storage MIB

Working With Management Agents

Retrieving and Setting Information Through SNMP

sunHwMonProductGroup

sunHwMonProductChassisGroup

sunHwMonSPGroup

sunHwMonInventoryTable

sunHwMonSensorGroup

sunHwMonIndicatorLocator

Generating SNMP Traps

Troubleshooting Management Agents

General Management Agents Troubleshooting

Solaris Operating System Troubleshooting

Linux Troubleshooting

Hardware Management Agent Service Fails to Start

How to Solve Issues With IPMI Device Drivers

Hardware Management Agent Service Status Dead

How to Solve Issues with IPMI Device Drivers

No Disk Information is Shown in the ILOM CLI

How to Solve Issues with IPMI Device Drivers

Index

Hardware Management Agent Service Fails to Start

After installing the Hardware Management Agent on SUSE Linux Enterprise, you may encounter the following:

Starting Sun HW agent services: . . . . . . . . failed

In addition, there may be line in the Hardware Management Agent log file similar to the following:

(hwagentd_poller.c:334:hwagent_bmc_response_test):Unable to reach the KCS interface over ipmitool-hwagentd.

This problem is most likely occurring because the IPMI device drivers have not been installed. Hardware Management Agent uses the IPMI drivers to access the KCS interface.

How to Solve Issues With IPMI Device Drivers

  1. Install an IPMI system such as OpenIPMI which provides device drivers for full access to IPMI information.
  2. Start the Hardware Management Agent.