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If you are a Sun Service Plan customer, you have access to a number of exclusive online resources, including the following:
Sun support web site
Search the knowledgebase for information that correspond to the problem you are experiencing.
The Sun GDD tools provide best practices to help you gather the required debug data needed for further problem analysis.
If you are a SunSpectrum Support member, you can use the resources available to you in the Online Support Center, including submitting a new service request.
Get patches, diagnostic tools, and software updates from the Sun Update Connection.
Provides access to Security Sun Alerts, Solaris Fingerprint Database, Security T-Patches, and more.
You can browse the forums as a guest or login and post your own questions.
Find helpful system administration resources, join and discuss issues with other system administrators worldwide.
For questions regarding your Sun Service Plan, contact your local Sun sales representative.