Request Physical Media (By Phone)

Before You Begin

Gather the information described in Gathering Information for the Physical Media Request before making the request.

1. Call Oracle support, using the appropriate number from the Oracle Global Customer Support Contacts Directory at:

   http://www.oracle.com/us/support/contact-068555.html

2. Tell Oracle support that you want to make a physical media request (PMR) for the Sun Server X2-4.

   • If you are able to access the specific software release and patch number information from My Oracle Support, provide this information to the support representative.

   • If you are unable to access the software release information, request the latest software release for the Sun Server X2-4.