How To Request Physical Media by Phone
Before You Begin
Gather the information you need to obtain the correct release. For more information,
refer to Updating Firmware in Oracle Integrated Lights Out Manager (ILOM) 3.0 Supplement for the Sun Server X2-8 (formerly Sun Fire X4800 M2).
- Call Oracle support, using the appropriate number from the Oracle Global Customer Support
- Tell Oracle support that you want to make a physical media request (PMR)
for the Sun Server X2–8.
- If you are able to access the specific software release and patch number
information from My Oracle Support, provide this information to the support representative.
- If you are not able to access the software release information, request the
latest software release for the Sun Server X2–8.