|Oracle® CRM On Demand Marketing
Global registration rules provide functionality to enforce or skip program registration based on a contact's previous activity. Global registration rules apply to all programs and all contacts. The Time-Based Registration Rule configured for a campaign takes precedence over the Global Rule. The Is Registration Mandatory flag, which can be set during the configuration of a program's inbound registration flow, takes precedence over the campaign-level Time-based Registration Rule and the Global Registration Rule.
For example, the Global Time based Registration Rule is set to 4 days. A contact has registered for a program within the past 4 days. When the contact registers for another program within the 4-day period he is taken to the Thank You page, skipping the registration process for the second program. You can enable or disable time-based global registration rules.
To enable global registration rules
Click Admin in the upper-right corner of the screen.
In the Registration Management section, click Global Registration Rules.
The Global Registration Rules screen appears.
Click the check box to Enable Global Time-Based Registration Rule and fill in the period you want to define for the rule, and then click Save.
The flag, Is Registration Mandatory, at the program level has a higher priority than the Global Time Based Registration Rule. For programs that have the Is Registration Mandatory flag enabled, the time-based registration rules are overruled and contacts are always asked to register.
When you configure the campaign time-based registration rule for a particular campaign, and if a contact registers once for any program in the campaign, then the registration is skipped for the remaining programs under the same campaign. For example, a contact responds to a program in a particular campaign. The time based registration rule is set to 4 days in that campaign. If the same contact registers for another program from the same campaign within the 4-day period, the contact's registration is automatically updated, and he is taken to the program's Thank You page. The contact's Activity History captures registrations for both programs.
When you configure the Time-based registration Rule for a particular microsite, if a contact is already registered for an offer in the microsite, registration is skipped for the remaining offers in the microsite. For example, a contact registers for and downloads an offer from a particular microsite. The microsite time-based registration rule is set to 4 days. If the same contact registers for another offer from the same microsite within 4 days, the contact does not register again, instead the contact is presented with the offer.
When you configure the Time-based Registration Rule for a particular topic, if a contact has already registered for a program in the same topic, registration is skipped for the remaining programs in the topic. For example, a contact is registered for a program in a topic and the time-based registration rule is enabled and set to 4-days. When the same contact clicks a link to register for another offer in the same topic, the registration page is skipped.