Configuring the Rejection Flag

This option enables you to have or not have a rejection flag as a step when managing responses. If this option is selected, all incoming responses are checked for incorrect data, such as abc, sdf, and so on. The standard rejection list includes over 600 entities, including junk characters, slang, and vulgarities. Oracle CRM On Demand Marketing checks First Name, Last Name and Email fields and rejects any response containing the character strings on the reject list. The registration data is deleted. Rejected responses are not included in reporting and no error message is displayed to the contact who completes the registration form.

To display rejected responses

• Click the Activities tab, select registrations, and enter Deleted in the Status field, then click Filter.

  If the rejection flag is left unchecked, all responses are sent to the Suppression stage of the response funnel.

To configure the Rejection flag

1. Click Admin in the upper-right corner of the screen.

2. In the Response Management section, click Rejection Flag.

   The Rejection Flag screen appears.

3. Select the check box to apply the rejection rules to all incoming responses.