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Oracle® Communications Billing and Revenue Management Managing Customers
Release 7.4

E25083-01
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Contents

Title and Copyright Information

Preface

Part I Registering and Managing Customers

1 About Registering Customers

2 About Managing Customers

3 Customizing Registration

4 Setting Up Customer Self Care with Self-Care Manager

5 Sending Registration Information to Customers

6 Managing Customer Contact Information

7 Managing Customer Authentication

8 Creating and Managing Customer Segments

9 Managing Customer Billing Information

10 Managing Business Profiles

11 Managing Customers' Services and Products

12 Changing Account and Service Status

13 Managing Customers' Subscription-Level Services

14 Working with Profile Sharing Groups

15 Sending Email to Customers Automatically

16 Managing System and Account Currencies

Part II Implementing Branded Services

17 About Branding

18 Configuring a Branded Database

19 Managing Brands

Part III Migrating Customer Accounts

20 Understanding Conversion Manager

21 Installing and Configuring Conversion Manager

22 Mapping Legacy Data to the BRM Data Schema

23 Migrating Data by Using New and Extended Storable Classes

24 Loading Legacy Data into the BRM Database

25 Migrating Legacy Data into BRM Table Partitions

Part IV Customer Management Utilities

26 Conversion Manager Utilities

27 Customer Management Utilities