Contents

List of Figures

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Getting Started

• What is RUEI?
  • Data Collection
  • Product Architecture
• Security
• Connection Options
  • Copy Ports
  • TAPs
• Installation and Deployment Options
  • Local and Remote Database Installations
  • Scalability Options
• Hardware Requirements
  • Single-Server Requirements
  • Reporter Requirements
  • Collector Requirements
  • Deployment Best Practices
  • Data Retention Policies
  • Full Session Replay Storage Requirements
  • Memory Requirements
• Software Requirements
• Network Requirements
• Client Requirements

2 Installing the RUEI Software

• Prerequisites
  • Planning the Software Installation Location
  • Configuring the Network Interface
  • OS Security Configuration
  • Verify NTP Daemon Operation
  • Installing the RUEI Prerequisites
  • Installing All Requirements Using a Yum Repository (Alternative)
  • Oracle Database Installation
• Obtaining the RUEI Software
• Unpacking the RUEI Software
• Generic Installation Tasks
  • The RUEI Configuration File
  • Installing Java
• Remote Collector Installation
• Reporter Installation
  • Installing the Apache Web Server and PHP
    • PHP Configuration
    • Avoiding rsvg Warnings
  • Installing the Oracle Database Instant Client
  • Installing the php-oci8 Module
  • Installing the Zend Optimizer
  • Creating the RUEI Database Instance
  • Installation of the Reporter Software
• Configuring the Network Interface
• Enabling Multibyte Fonts (Optional, but Recommended)
• Mail (MTA) Configuration (Optional, Reporter Only)
• SNMP (Reporter Only)
• Configuring Automatic Browser Redirection (Optional)
• Configuring Reporter Communication (Split-Server Setup Only)
• Verifying Successful Installation of RUEI

3 Upgrading to RUEI 11.1

• XPath Support
• Upgrading From RUEI 6.x to 11.1
  • Upgrading Accelerator packages
  • Upgrading the Reporter System
  • Upgrading the Remote Collector System(s)
• Rolling Back to Version 6.5.x
• Rolling Back to Version 6.0.x

4 Configuring RUEI

• Introduction
• Performing Initial RUEI Configuration
• Configuring a Collector System
  • Resetting a Collector System
• Performing Post-Installation Configuration
  • Specifying the Cookie Technology
  • Adding/Uploading HTTPS SSL Keys
  • Specifying How Users are Identified
  • Naming Pages
  • Specifying the Scope of Monitoring
  • Authorizing Initial Users
• Verifying and Evaluating Your Configuration
  • Viewing a Traffic Summary
  • Confirming Data Collection

5 Installing and Configuring SSO Authentication Integration

• Turning off the Default Web Server
• Reporter System Without Local Database
  • Creating the Oracle User
  • Setting up the Oracle HTTP Server Environment
  • Creating the Installation Directory
• Reporter System With Local Database
• Installing Oracle HTTP Server
• Verifying the Oracle HTTP Server Configuration

6 Configuring the Oracle Access Manager (OAM)

• Creating an OAM Access Gate for RUEI
• Downloading and Installing the Access Gate Software
• Configuring the Access Gate Software on the RUEI Server
• Configuring the Required Session Traffic Definitions

7 Configuring a Failover Reporter System

• Introduction
• Preparing the Primary Reporter
• Installing the Secondary Reporter
• Configuring Reporter Failover
• Instigating Reporter Failback

8 Configuring a Failover Collector System

• Introduction
• Installing the Secondary Collector
• Configuring the Secondary Collector
• Initiating Collector Failback

A Generic Database Instance Setup

• Overview
• Creating the Database Instance
• Using Compressed Tablespaces
• Creating Additional Tablespaces
• DRCP Connection Pooling
• Rescheduling Oracle Database Maintenance
• Creating the RUEI Database User
• Setting up the Connection Data
• Setting up the Oracle Wallet

B Setting up an Alternative Enriched Data Export Database Instance

• Introduction
• Creating the Database Instance
• Using Compressed Tablespaces
• Rescheduling Oracle Database Maintenance
• Creating the RUEI Database User
• Setting up the Connection Data
• Setting up DRCP Connection Pooling
• Setting up the Oracle Wallet
• Editing the RUEI Configuration File

C The ruei-check.sh Script

D Verifying Monitored Network Traffic

• Introduction
• Creating Traffic Snapshots
• Analyzing Traffic Information

E Troubleshooting

• Running the ruei-check.sh Script
• The ruei-prepare-db.sh Script Fails
• Starting Problems
• Data Collection Problems
• Data Processing Problems
• E-Mail Problems
• SSL Decryption Problems
• Missing Packages and Fonts Error Messages
• ORA-xxxxx Errors
• Oracle DataBase Not Running
• General (Non-Specific) Problems
• Network Interface Not Up
• Memory Allocation Error During Upgrade Procedure
• OAM-Related Problems
• ruei-check.sh Script Reports PHP Timezone Error

F Installation Checklist

G Third-Party Licenses

Index