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Oracle® Real User Experience Insight Installation Guide
11
g
Release 1 for Linux x86-64
Part Number E22308-03
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Contents
List of Figures
List of Tables
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Conventions
1
Getting Started
What is RUEI?
Data Collection
Product Architecture
Security
Connection Options
Copy Ports
TAPs
Installation and Deployment Options
Local and Remote Database Installations
Scalability Options
Hardware Requirements
Single-Server Requirements
Reporter Requirements
Collector Requirements
Deployment Best Practices
Data Retention Policies
Full Session Replay Storage Requirements
Memory Requirements
Software Requirements
Network Requirements
Client Requirements
2
Installing the RUEI Software
Prerequisites
Planning the Software Installation Location
Configuring the Network Interface
OS Security Configuration
Verify NTP Daemon Operation
Installing the RUEI Prerequisites
Installing All Requirements Using a Yum Repository (Alternative)
Oracle Database Installation
Obtaining the RUEI Software
Unpacking the RUEI Software
Generic Installation Tasks
The RUEI Configuration File
Installing Java
Remote Collector Installation
Reporter Installation
Installing the Apache Web Server and PHP
PHP Configuration
Avoiding rsvg Warnings
Installing the Oracle Database Instant Client
Installing the php-oci8 Module
Installing the Zend Optimizer
Creating the RUEI Database Instance
Installation of the Reporter Software
Configuring the Network Interface
Enabling Multibyte Fonts (Optional, but Recommended)
Mail (MTA) Configuration (Optional, Reporter Only)
SNMP (Reporter Only)
Configuring Automatic Browser Redirection (Optional)
Configuring Reporter Communication (Split-Server Setup Only)
Verifying Successful Installation of RUEI
3
Upgrading to RUEI 11.1
XPath Support
Upgrading From RUEI 6.
x
to 11.1
Upgrading Accelerator packages
Upgrading the Reporter System
Upgrading the Remote Collector System(s)
Rolling Back to Version 6.5.
x
Rolling Back to Version 6.0.
x
4
Configuring RUEI
Introduction
Performing Initial RUEI Configuration
Configuring a Collector System
Resetting a Collector System
Performing Post-Installation Configuration
Specifying the Cookie Technology
Adding/Uploading HTTPS SSL Keys
Specifying How Users are Identified
Naming Pages
Specifying the Scope of Monitoring
Authorizing Initial Users
Verifying and Evaluating Your Configuration
Viewing a Traffic Summary
Confirming Data Collection
5
Installing and Configuring SSO Authentication Integration
Turning off the Default Web Server
Reporter System Without Local Database
Creating the Oracle User
Setting up the Oracle HTTP Server Environment
Creating the Installation Directory
Reporter System With Local Database
Installing Oracle HTTP Server
Verifying the Oracle HTTP Server Configuration
6
Configuring the Oracle Access Manager (OAM)
Creating an OAM Access Gate for RUEI
Downloading and Installing the Access Gate Software
Configuring the Access Gate Software on the RUEI Server
Configuring the Required Session Traffic Definitions
7
Configuring a Failover Reporter System
Introduction
Preparing the Primary Reporter
Installing the Secondary Reporter
Configuring Reporter Failover
Instigating Reporter Failback
8
Configuring a Failover Collector System
Introduction
Installing the Secondary Collector
Configuring the Secondary Collector
Initiating Collector Failback
A
Generic Database Instance Setup
Overview
Creating the Database Instance
Using Compressed Tablespaces
Creating Additional Tablespaces
DRCP Connection Pooling
Rescheduling Oracle Database Maintenance
Creating the RUEI Database User
Setting up the Connection Data
Setting up the Oracle Wallet
B
Setting up an Alternative Enriched Data Export Database Instance
Introduction
Creating the Database Instance
Using Compressed Tablespaces
Rescheduling Oracle Database Maintenance
Creating the RUEI Database User
Setting up the Connection Data
Setting up DRCP Connection Pooling
Setting up the Oracle Wallet
Editing the RUEI Configuration File
C
The ruei-check.sh Script
D
Verifying Monitored Network Traffic
Introduction
Creating Traffic Snapshots
Analyzing Traffic Information
E
Troubleshooting
Running the ruei-check.sh Script
The ruei-prepare-db.sh Script Fails
Starting Problems
Data Collection Problems
Data Processing Problems
E-Mail Problems
SSL Decryption Problems
Missing Packages and Fonts Error Messages
ORA-xxxxx Errors
Oracle DataBase Not Running
General (Non-Specific) Problems
Network Interface Not Up
Memory Allocation Error During Upgrade Procedure
OAM-Related Problems
ruei-check.sh Script Reports PHP Timezone Error
F
Installation Checklist
G
Third-Party Licenses
Index
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