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Sun Server X3-2 (formerly Sun Fire X4170 M3)

Product Notes, Version 1.2.1

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Sun Server X3-2 Product Notes

Sun Server X3-2 Name Change

Supported Hardware

Supported Firmware Versions

Supported Operating Systems

Important Operating Notes

Operational Changes for UEFI BIOS Configuration

Single-Processor to Dual-Processor Upgrade Is Not Supported

Update Your System to the Latest Software Release

Avoid Overwriting the Embedded Oracle System Assistant USB Flash Drive

Oracle Solaris 10 8/11 Required Patches

Preinstalled Oracle VM Server and Oracle VM Manager Compatibility Requirements

Supported Operating System Limitations

Update HBA Firmware to Support UEFI BIOS

Segfaults Might Occur on Servers Running 64-bit Linux Operating Systems

Failure of a Single Server Fan Module Might Impact Performance

Standby Over-temperature Protection

MAC Address Mapping to Ethernet Ports

Inspect Grounding Strap on 3.5-inch HDD Bracket Before Installing

Battery Module

Server Management Tools

Supported PCIe Cards

Resolved Issues

Resolved Issue for This Software Release

Resolved Issues for Previous Software Releases

Known Issues

Hardware Known Issues

Oracle Solaris Operating System Known Issues

Linux Operating Systems and Virtual Machine Known Issues

Oracle System Assistant Known Issues

Documentation Known Issues

Software Release 1.2.1 Documentation Incorrectly Implies Ability to Set RAID Volume as Global Hot Spare

Cautions Statements Added to the Sun Server X3-2 Service Manual

Correction to the Version of the Oracle VM Server Software Preinstalled on the Server

Note Changed to Caution Statement in the Sun Server X3-2 Installation Guide for Oracle VM

Corrections to the Sun Server X3-2 Installation Guide for Linux Operating Systems

Incorrect Layout of the Sun Server X3-2 Front Panel Controls and Indicators Documented in the Sun Server X3-2 Installation Guide and the Sun Server X3-2 Service Manual

Sun Server X3-2 Installation Guide Updated to Include Configuration Instructions for the Oracle Linux Operating System Preinstalled on the Server

Sun Server X3-2 Service Manual Updated to Include URLs to the Sun Server X3-2 Service Animations

Operating Altitude Limits for China Markets

Translated Documents Use Abbreviated Titles

Incorrect Server Name in the Printed Getting Started Guide

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Available Software Release Packages

Accessing Firmware and Software

Download Firmware and Software Using My Oracle Support

Requesting Physical Media

Gathering Information for the Physical Media Request

Installing Updates

Installing Firmware

Installing Hardware Drivers and OS Tools

Linux Operating Systems and Virtual Machine Known Issues

Table 10 Linux Operating Systems and Virtual Machine Known Open Issues

BugDB
Description
None
SUSE Linux Enterprise Server (SLES) 11 SP1 operating system will not support network connections when using the onboard network interface controller (NIC) unless an upgraded ixgbe driver is installed.
Issue:

The driver needed for the onboard 10 Gigabit Ethernet (10GbE) Controller (X540) as used in the Sun Server X3-2 is not available in the general availability release of SLES 11 SP1.

Affected software:
  • SUSE Linux Enterprise Server (SLES) 11 SP1

  • Releases 1.0, 1.1, 1.1.1, and 1.2

Workaround:

Do either of the following:

  • Use Oracle System Assistant to install the SLES 11 SP1 operating system. Oracle System Assistant includes the required upgraded Intel 10GbE ixgbe driver and installs it for you automatically.

  • Download and install an upgraded Intel 10GbE ixgbe driver. For instructions for downloading and installing the upgraded ixgbe driver, see “Configuring the SLES 11 SP1 Operating System Software to Support Network Connections” in the Sun Server X3-2 Installation Guide for Linux Operating Systems.

If you choose to download and install the upgraded ixgbe driver manually, you can install the driver after you have installed and configured the SLES 11 SP1 operating system or during the initial install. You also have the option of incorporating the upgraded ixgbe driver file(s) into a PXE configuration that supports completely automated network installs.

15771992,15783197 (formerly CRs 7144197, 7158666)
When using the Oracle Linux 5.8 with the Red Hat compatible kernel, the Red Hat Enterprise Linux 5.8 kernel, or the SUSE Linux Enterprise Server 11 SP1 kernel, “Sense Key: Recovered Error” messages can appear on the console and in /var/log/ messages.
Issue:

Note - This issue does not apply to either Oracle Linux 5.8 with the Oracle Unbreakable Enterprise Kernel for Linux (default) or SLES 11 Service Pack 2 (SP2). If you are using Oracle Linux 5.8 with the default kernel or SLES 11 SP2, you will not experience this problem.


For the Oracle Linux 5.8 with the Red Hat Compatible kernel, the Red Hat Enterprise Linux (RHEL) 5.8 kernel, and the SUSE Linux Enterprise Server (SLES) 11 Base Install, SP 1 kernel, with certain hardware configurations under these kernels, nuisance error messages are generated by the kernel and the smartd service.

Systems using these kernels with smartd monitoring of the block device enabled, and configured with an internal Sun Storage 6 Gb SAS PCIe RAID host bus adapter (HBA) that is connected to a SATA drive (such as the 7101423 100GB Solid State SATA Drive) and running in RAW JBOD mode, might find multiple error messages on the system console or in /var/log/ messages that look like the following:

Feb 9 18:24:58 X4270M3host kernel: [9108.314218] sd 0:0:0:0 [sda] Sense Key: Recovered Error [current][descriptor]

Feb 9 18:24:58 X4270M3host kernel: [9108.314226] Descriptor sense data with sense descriptors (in hex):

Feb 9 18:24:58 X4270M3host kernel: [9108.314229] 72 01 00 1d 00 00 00 0e 09 0c 00 00 00 00 00 00

Feb 9 18:24:58 X4270M3host kernel: [9108.314240] 00 4f 00 c2 00 50

Feb 9 18:24:58 X4270M3host kernel: [9108.314246] sd 0:0:0:0 [sda] Add. Sense ATA pass through information available.

Affected hardware and software:
  • Sun Storage 6 Gb SAS PCIe RAID HBA, Internal option card (SGX-SAS6-R-INT-Z and SG-SAS6-R-INT-Z)

  • Oracle Linux 5.8 with the Red Hat compatible kernel

  • Red Hat Enterprise Linux (RHEL) 5.8

  • SUSE Linux Enterprise Server (SLES) 11 SP1

  • Releases 1.0, 1.1, 1.1.1, and 1.2

15771992,15783197 (formerly CRs 7144197, 7158666) (Continued)
Workaround:

The impact of this condition is minimal. The log messages are alarming, but there is no error condition. For Oracle Linux 5.8 (with the Red Hat Compatible kernel), RHEL 5.8, and SLES 11 SP1, you can either ignore the messages or do one of the following:

  • Disable smartd monitoring of all JBOD SATA drives under the Sun Storage 6 Gb SAS PCIe RAID HBA controllers. Use the smartctl command to disable monitoring of the drive and to verify drive monitor status.

  • Update to the latest errata kernel from SUSE. The new kernels have a patch applied to quiet this message. You can find the errata kernel on the SUSE Support Site at: http://download.novell.com/. Errata kernels are usually restricted to those with a valid SUSE support contract.

DISABLE: The following example disables smartd service monitoring of block device /dev/sda.

X4170M3host3 host:~ # smartctl -s off /dev/sda

smartctl 5.39 2008-10-24 22:33 [x86_64-suse-linux-gnu] (openSUSE RPM)

Copyright (C) 2002-8 by Bruce Allen, http://smartmontools.sourceforge.net

===START of ENABlE/DISABLE COMMANDS section===

SMART Disabled. Use option -s with argument ‘on' to enable it.

VERIFY: this example verifies the smartd monitoring status of device /dev/sdb

X4170M3host~ # smartctl -i /dev/sda

smartctl 5.39 2008-10-24 22:33 [x86_64-suse-linux-gnu] (openSUSE RPM)

Copyright (C) 2002-8 by Bruce Allen, http://smartmontools.sourceforge.net

===START of INFORMATION SECTION===

Device Model: INTEL SSDSA2BZ100G3S

Serial Number: CVLV11830001100AGN

Firmware Version: 6PS10362

User Capacity: 100,030,242,816 bytes

Device is: Not in smartctl database [for details use: -P showall]

ATA Version is: 8

15771992,15783197 (formerly CRs 7144197, 7158666) (Continued)
Workaround (Continued):

ATA Standard is: ATA-8-ACS revision 4

Local Time is: Fri Feb 10 09:48:34 2012 EST

SMART support is: Available - device has SMART capability.

SMART support is: disabled

SMART Disabled. Use option -s with argument ‘on' to enable it.

15744732 (formerly CR 7096052)
Network boot servers based on Oracle Linux 6.1, or Red Hat Enterprise Linux 6.1 or 6.2 cause UEFI Linux clients to panic when booting over the network.
Issue:

The grub.efi bootloader included with the software distribution does not work with Unified Extensible Firmware Interface (UEFI) clients.

Affected software:
  • Oracle Linux 6.1

  • Red Hat Enterprise Linux (RHEL) 6.1 and 6.2

  • Releases 1.0, 1.1, 1.1.1, and 1.2


Note - This issue does not affect Oracle Linux 6.2.


Workaround:

To support UEFI network boot clients, update the Oracle Linux 6.1 distribution grub.efi bootloader package on your PXE boot server. You can obtain updates from Unbreakable Linux Network (ULN) at: http://linux.oracle.com

15770848 (formerly CR 7142600)
Oracle VM and some Linux operating system installs can fail on some disk partitions.
Issue:

Oracle VM and some Linux operating system installations can fail on some disk partitions because libparted does not handle some disk partitions correctly.

Affected software:
  • Oracle Linux 5.7, 5.8, and 6.1

  • Red Hat Enterprise Linux (RHEL) 5.7, 5.8, and 6.1

  • Oracle VM 3.0 and 3.1

  • Releases 1.0, 1.1, 1.1.1, and 1.2


Note - This issue does not affect Oracle Linux 6.2 or Red Hat Enterprise Linux 6.2.


Workaround:

Do the following:

  1. Ensure that the disk on which the virtual machine software or operating system will be installed is clean, with no other operating systems installed.

  2. If necessary, use the dd command to clear the disk before installing the operating system.

None
VMware ESXi 5.0 and 5.0 Update 1 virtual machine software will not support network connections when using the onboard network interface controller (NIC) unless an ixgbe driver or a compatible network interface card is installed.
Issue:

The driver needed for the 10 Gigabit Ethernet (10GbE) Controller (X540) as used in the Sun Server X3-2 is not available in the general availability release of VMware ESXi 5.0 and 5.0 Update 1.

Affected software:
  • VMware ESXi 5.0 and 5.0 Update 1

  • Releases 1.0, 1.1, 1.1.1, and 1.2


Note - This issue does not affect VMware ESXi 5.1.


Workaround:

Perform either of the following tasks:

  • Add the required driver to the ESXi 5.0 and 5.0 Update 1 installation ISO image.

  • Install a PCIe network interface controller (NIC) card in the server that is compatible with the standard download ESXi 5.0 and 5.0 Update 1 ISO image.

For instructions for performing the above tasks, see “Configuring the VMware ESXi Software or the Server Hardware to Support Network Connections” in the Sun Server X3-2 Installation Guide for VMware ESXi.

15824191 (formerly CR 7205850)

When the SLES 11 SP2 or Oracle VM software boots and loads the mpt2sas driver, errors might appear in dmesg.
Issue:

When the operating system boots and initializes the mpt2sas driver, several AER (application error reporting) errors might appear in dmesg. dmesg displays the content of the Linux system message buffer.

Affected Software:
  • Oracle VM 3.1.1

  • SUSE Linux Enterprise Server (SLES) 11 SP2

  • Release 1.2

Workaround:

None. These errors are harmless and can be safely ignored.