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Sun Server X3-2 (formerly Sun Fire X4170 M3)

Product Notes, Version 1.2.1

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Getting the Latest Software and Firmware

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Support and Accessibility

Sun Server X3-2 Product Notes

Sun Server X3-2 Name Change

Supported Hardware

Supported Firmware Versions

Supported Operating Systems

Important Operating Notes

Operational Changes for UEFI BIOS Configuration

Single-Processor to Dual-Processor Upgrade Is Not Supported

Update Your System to the Latest Software Release

Avoid Overwriting the Embedded Oracle System Assistant USB Flash Drive

Oracle Solaris 10 8/11 Required Patches

Preinstalled Oracle VM Server and Oracle VM Manager Compatibility Requirements

Supported Operating System Limitations

Update HBA Firmware to Support UEFI BIOS

Segfaults Might Occur on Servers Running 64-bit Linux Operating Systems

Failure of a Single Server Fan Module Might Impact Performance

Standby Over-temperature Protection

MAC Address Mapping to Ethernet Ports

Inspect Grounding Strap on 3.5-inch HDD Bracket Before Installing

Battery Module

Server Management Tools

Supported PCIe Cards

Resolved Issues

Resolved Issue for This Software Release

Resolved Issues for Previous Software Releases

Known Issues

Hardware Known Issues

Oracle Solaris Operating System Known Issues

Linux Operating Systems and Virtual Machine Known Issues

Oracle System Assistant Known Issues

Documentation Known Issues

Software Release 1.2.1 Documentation Incorrectly Implies Ability to Set RAID Volume as Global Hot Spare

Cautions Statements Added to the Sun Server X3-2 Service Manual

Correction to the Version of the Oracle VM Server Software Preinstalled on the Server

Note Changed to Caution Statement in the Sun Server X3-2 Installation Guide for Oracle VM

Corrections to the Sun Server X3-2 Installation Guide for Linux Operating Systems

Incorrect Layout of the Sun Server X3-2 Front Panel Controls and Indicators Documented in the Sun Server X3-2 Installation Guide and the Sun Server X3-2 Service Manual

Sun Server X3-2 Installation Guide Updated to Include Configuration Instructions for the Oracle Linux Operating System Preinstalled on the Server

Sun Server X3-2 Service Manual Updated to Include URLs to the Sun Server X3-2 Service Animations

Operating Altitude Limits for China Markets

Translated Documents Use Abbreviated Titles

Incorrect Server Name in the Printed Getting Started Guide

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Available Software Release Packages

Accessing Firmware and Software

Download Firmware and Software Using My Oracle Support

Requesting Physical Media

Gathering Information for the Physical Media Request

Installing Updates

Installing Firmware

Installing Hardware Drivers and OS Tools

Oracle System Assistant Known Issues

Table 11 Oracle System Assistant Known Open Issues

Bug ID
Description
15762391 (formerly CR 7123372)
Oracle System Assistant cannot be used to update a Sun Storage 6 Gb SAS PCIe HBA from Legacy BIOS firmware to UEFI BIOS firmware.
Issue:

Oracle System Assistant cannot be used to update a Sun Storage 6 Gb SAS PCIe host bus adapter (HBA) from Legacy (non-UEFI) BIOS firmware to Unified Extensible Firmware Interface (UEFI) BIOS firmware. Updating the HBA to UEFI BIOS firmware requires two consecutive firmware updates. Oracle System Assistant is unable to perform consecutive firmware updates on a single HBA. Instead, use the LSI sasflash utility.

Affected hardware and software:
  • Sun Storage 6 Gb SAS PCIe HBA, Internal option card (SGX-SAS6-INT-Z, SG-SAS6-INT-Z)

  • Releases 1.0, 1.1, 1.1.1, and 1.2

Workaround:

Perform the following procedure to update the HBA firmware using the LSI sas2flash utility:

  1. Download the OS version-specific sas2flash utility for the HBA at: http://www.lsi.com/sep/Pages/oracle/sas_6gbs_support.aspx

  2. To identify the controller number, use the sas2flash utility to list all of the installed SAS2 (Sun Storage 6 Gb SAS PCIe) HBAs:

    -> sas2flash -listall

  3. To update the HBA, use the following sas2flash commands, where n is the controller number displayed by the sasflash -listall command in Step 2.

    -> sas2flash -c n -f fw-rem-11050000-0a030019.bin

    -> sas2flash -c n -b x64sas2-07180207.rom

    -> sas2flash -c n -b mptsas2-7210400.rom

    -> sas2flash -c n -b Isisas2f-10060.rom

15765750 (formerly CR 7129124)
Virtual Ethernet device is reported as “Not Installed” in Windows Server 2008.
Issue:

After installing the Windows Server 2008 R2 and Windows Server 2008 R2 SP1 drivers, the Windows Device Manager reports that the virtual Ethernet device is not installed. Oracle System Assistant does not provide the driver for this interface. The driver is available with Oracle Hardware Management Pack.

Affected software:
  • Releases 1.0, 1.1, 1.1.1, and 1.2

Workaround:
  • To obtain this driver, install Oracle Hardware Management Pack, which is available as a supplemental tool on Oracle System Assistant.

  • To disable this device and prevent it from appearing in the Windows Device Manager, use the ilomconfig disable interconnect command.

15758199 (formerly CR 7116803)
“Path too Long” errors might occur when unzipping Windows downloads.
Issue:

When unzipping a downloaded Windows package from My Oracle Support (MOS) using the default Windows Server 2008/2008 R2 compression utility, errors might occur stating that the path is too long. Path length is determined by the Windows OS.

The maximum path, which includes drive letter, colon, backslash, name components separated by backslashes, and a terminating null character, is defined as 260 characters. Depending on the directory level at which the package is unzipped or the tool used to unzip the package, the maximum path length could be exceeded.

Affected software:
  • Releases 1.0, 1.1, 1.1.1, and 1.2

Workaround:

Usa a third-party compression utility. Unlike the default Windows compression utility, some third-party utilities allow for longer maximum path lengths.

15783347 (formerly CR 7158820)
Oracle System Assistant does not allow a user with only the admin role (a) privilege to update the Oracle ILOM service processor firmware.
Issue:

When updating the Oracle Integrated Lights Out Manager (ILOM) service processor (SP) firmware using Oracle System Assistant, a login prompt appears. To perform the firmware update, you must log in as a user who is either an Administrator, or as a user with advanced (aucro) role privileges.

Affected software:
  • Releases 1.0, 1.1, 1.1.1, and 1.2

Workaround:

This is not a defect. This is expected behavior.

For instructions on how to use Oracle System Assistant to update the Oracle ILOM service processor firmware, see “Setting Up Software and Firmware” in the Sun Server X3-2 Administration Guide.

15783011 (formerly CR 7158471)

When using Oracle System Assistant to perform a SLES 11 OS-assisted install, password and network prompts might appear.
Issue:

When using Oracle System Assistant to perform an operating system-assisted installation of SUSE Linux Enterprise Server (SLES) 11, a root password prompt might appear. The method by which the install volume was created (either by Oracle System Assistant or by LSI WebBIOS) determines whether a password prompt appears. If the install volume was created using Oracle System Assistant (RAID Configuration task), then the password prompt does not appear. If the install volume was created using LSI WebBIOS, then password and network prompts appear.

Affected software:
  • SUSE Linux Enterprise Server (SLES) 11 SP1 and SP2

  • Releases 1.0, 1.1, 1.1.1, and 1.2

Workaround:

When the password prompt appears, type the following password: changeme


Note - For additional information, see the Oracle System Assistant Help.