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Sun Server X3-2 (formerly Sun Fire X4170 M3)

Product Notes, Version 1.4

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Document Information

Using This Documentation

Sun Server X3-2 Product Notes

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Available Software Release Packages

Accessing Firmware and Software

Download Firmware and Software Using My Oracle Support

Requesting Physical Media

Gathering Information for the Physical Media Request

Request Physical Media (Online)

Request Physical Media (By Phone)

Installing Updates

Installing Firmware

Installing Hardware Drivers and OS Tools

Request Physical Media (Online)

Before You Begin

Gather the information described in Gathering Information for the Physical Media Request before making the request.

  1. Go to the following web site: http://support.oracle.com
  2. Sign in to My Oracle Support.
  3. Click on the Contact Us link in the upper right corner of the page.
  4. In the Request Description section, fill in the following:
    1. In the Request Category drop-down menu, select the following:

      Software and OS Media Request

    2. In the Request Summary field, type: PMR for latest software release for Sun Server X3-2.
  5. In the Request Details section, answer the questions shown in the following table:
    Question
    Your Answer
    Is this a physical software media shipment request?
    Yes
    Which product line does the media request involve?
    Sun Products
    Are you requesting a required password for a patch download?
    No
    Are you requesting a patch on CD/DVD?
    Yes
    If requesting a patch on CD/DVD, please provide the patch number and OS/platform?
    Enter the patch number for each download that you want from the software release.
    List the product name and version requested for the physical media shipment?
    Product Name: Sun Server X3-2
    Version: Latest software release number
    What is the OS/platform for the requested media?
    If you are requesting OS-specific downloads, specify the OS here. If you are requesting system firmware only, enter Generic.
    Are any languages required for this shipment?
    No
  6. Fill in the Ship-To contact, phone number, email address, company name, and shipping address information.
  7. Click Next.
  8. In the Upload Files, Relevant Files screen, click Next.

    You do not need to supply any information.

  9. In the Related Knowledge screen, review Knowledge Articles applicable to your request.
  10. Click Submit Request.