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Sun ZFS Storage 7000 System Administration Guide
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Document Information

Preface

1.  Introduction

2.  Status

3.  Configuration

4.  Services

Services

Introduction

Data

Directory

System

Remote Access

BUI

Selecting a Service

Enabling a Service

Disabling a Service

Setting Properties

Viewing Service Logs

CLI

Selecting a Service

Viewing Service State

Enabling a Service

Disabling a Service

Setting Properties

Viewing Service Logs

Service Help

NFS

Introduction

Properties

Kerberos realms

Logs

Analytics

CLI

Tasks

NFS Tasks

iSCSI

Introduction

Properties

Authentication

Authorization

Targets and Initiators

CLI

Tips

Troubleshooting

SMB

Introduction

Properties

Share Properties

NFS/SMB Interoperability

DFS Namespaces

Autohome Rules

Local Groups

MMC Integration

Event Viewer

Share Management

Users, Groups and Connections

Services

CLI

Adding autohome rules

Adding a user to a local group

Tasks

SMB Tasks

FTP

Introduction

Properties

FTP Properties

General Settings

Security Settings

Logs

Tasks

FTP Tasks

HTTP

Introduction

Properties

Authentication and Access Control

Logs

Tasks

HTTP Tasks

NDMP

Introduction

Local vs. Remote Configurations

Backup Formats and Types

Backing up with "dump" and "tar"

Backing up with "zfs"

Incremental backups

Properties

Logs

SFTP

Introduction

Properties

SFTP Port

Logs

Tasks

SFTP Tasks

Virus Scan

Introduction

Properties

File Extensions

Scanning Engines

Logs

Tasks

Virus Scan Tasks

NIS

Introduction

Properties

Logs

Tasks

NIS Tasks

LDAP

Introduction

Properties

Custom Mappings

Logs

Tasks

LDAP Tasks

Active Directory

Introduction

Properties

Join Domain

Join Workgroup

Domains and Workgroups

LDAP Signing

Windows Server 2008 Support

Section A: Kerberos issue (KB951191)

Section B: NTLMv2 issue (KB957441)

Section C: Note on NTLMv2

BUI

CLI

Tasks

Active Directory Tasks

Identity Mapping

Concepts

Identity Mapping Concepts

Mapping Modes

IDMU

Directory-based Mapping

Identity Mapping Directory-based Mapping

Properties

Name-based Mapping

Identity Mapping Name-based Mapping

Name-based Mapping Rules

Case Sensitivity

Mapping Persistence

Domain-Wide Rules

Deny Mappings

Mapping Rule Directional Symbols

Ephemeral Mapping

Best Practices

Testing Mappings

Examples

Tasks

Identity Mapping Tasks

DNS

Introduction

Properties

CLI

Logs

Active Directory and DNS

Non-DNS Resolution

DNS-Less Operation

IPMP

Introduction

Properties

Logs

Tasks

NTP

Introduction

Properties

Validation

Authentication

BUI

CLI

BUI Clock

Tips

Tasks

NTP Tasks

Remote Replication

Introduction

Dynamic Routing

RIP and RIPng Dynamic Routing Protocols

Logs

Phone Home

Introduction

Sun Online Account

Properties

Web Proxy

Registration

Status

Service state

Logs

SNMP

Introduction

Properties

MIBs

Sun FM MIB

Sun AK MIB

Tasks

SNMP Tasks

SMTP

Introduction

Properties

Logs

Service Tags

Introduction

Properties

System Identity

Introduction

Properties

Logs

SSH

Introduction

Properties

Logs

Tasks

SSH Tasks

Shadow Migration

Introduction

Properties

Managing Shadow Migration

Syslog

Introduction

Properties

Classic Syslog: RFC 3164

Updated Syslog: RFC 5424

Message Format

Alert Message Format

Receiver Configuration Examples

Configuring a Solaris Receiver

Configuring a Linux Receiver

5.  Shares

6.  Analytics

7.  Application Integration

Glossary

Index

Phone Home

Introduction

The Phone Home service screen is used to manage the appliance registration as well as the Phone Home remote support service.

Sun Online Account

You need a valid Sun Online account user name and password to use the fault reporting and heartbeat features of the Phone Home service. You might already have one if you registered for an account with programs such as Java Developer ConnectionSM, Online Support Center (OSC), My Sun, SunSolveSM, and Sun Store.

For automated service response, it is also important to provide a Technical Contact to Sun Support Services. When a Service Request is created, Sun Support Services will telephone or email the Technical Contact to resolve the problem. You can use the Sun Member Support Center to specify the Technical Contact for your Sun products. You can also contact Sun Support Services or your Sun account team for assistance.

Properties

Changing service properties is documented in the BUI and CLI sections of services. The phone home service is known as scrk within the CLI.

Web Proxy

If the appliance is not directly connected to the Internet, you may need to configure an HTTP proxy through which the phone home service can communicate with Sun. These proxy settings will also be used to upload support bundles. See System Maintenance for more details on support bundles.

Property
Description
Use proxy
Connect via a web proxy
Host/port
Web proxy hostname or IP address, and port
Username
Web proxy username
Password
Web proxy password
Registration

To register the appliance for the first time, you must provide a Sun Online Account and specify one of that account's inventory teams into which to register the appliance. Using the BUI:

  1. Enter your Sun Online Account user name and password. A privacy statement will be displayed for your review. It can be viewed at any time later in both the BUI and CLI.

  2. The appliance will validate the credentials and allow you to choose which of your inventory teams to register with. The default team for each account is the same as the account user name, prefixed with a '$'.

  3. Commit your changes.

In the CLI, this process involves configuring several properties of the service:

  1. Set soa_id and soa_password to the user name and password for your Sun Online Account, respectively.

  2. Commit your changes.

  3. Set domain_name to the name of the inventory team in which you wish to register the appliance.

  4. Commit your changes.

Once registered, the appliance cannot be unregistered, but the registration can be changed.

Status
Property
Description
Last heartbeat sent at
Time last heartbeat was sent to Sun support

Service state

If the phone home service is enabled before a valid Sun Online account has been entered, it will appear in the maintenance state. You must enter a valid Sun Online account to use the phone home service.

Logs

There is a log of Phone Home events in Maintenance->Logs->Phone Home.