8.11. Mass Storage Issues

8.11. Mass Storage Issues
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8.11.1. Transcend flash disks do not work with USB redirection on Sun Ray 3 Series Clients

Fixed in Sun Ray Software 5.2.6 release.

Reference: CR 13447031

8.11.2. Partitions and mount paths are not shown when Transcend flash disk is connected to a Sun Ray 3 Client

  Fixed in Sun Ray Software 5.2.3 release. 

Reference: CR 12291824

8.11.3. USB Operations Fail After Idle Timeout Limit

If a user fails to access a given session for longer than the screen lock idle timeout interval while an application is accessing a USB device -- for instance, while copying a large number of files to or from a USB flash drive -- the session will be locked. With RHA, NSCM, and authenticated smart cards, this means the session detaches and all USB devices disconnect from the session. This can interrupt or abort the application's access to the device.

Workaround:

Advise users to monitor their USB device usage to avoid being timed out
Set the timeout interval value high enough to allow I/O to complete before the interval elapses
Disable the screen saver
Disable RHA

Note

The last two alternatives are less desirable because they each remove a level of security.

8.11.4. Memorex Disk

Memorex disk does not work when connected to a Sun Ray 2FS Clients.

Reference: CR 12271355

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