8.7. Multimedia Issues

8.7.1. Some Adobe Flash settings dialog controls are not responsive

With the Adobe Flash acceleration component installed, some or all control elements of the Flash settings dialog might not react to mouse or keyboard events. This may include the button to close the dialog.

Workaround: Reload the entire web page in the browser.

Reference: CR 12257770

8.7.2. RealPlayer Rendering (Solaris)

If you press Ctrl-Moon while using XVideo to play a video clip in RealPlayer, the RealPlayer application sometimes fails to render for a long period of time.

Workaround: Click Pause followed by Play to start the the video clip playing again.

Reference: CR 12249128

8.7.3. Video image problems when hotdesking from two screens to one screen

Video image problems may occur when a user hotdesks a Sun Ray session from a Sun Ray 2FS Client with two screens to a Sun Ray 2 or Sun Ray 270 Client if the uttsc or video window is not near the left-most border of the desktop and the video is being scaled up.

Workaround:

  • Keep the video near the left-most border of the desktop.

  • Make sure that scaling does not occur by using the application menus or command keys to set video image size to 100%.

Reference: CR 12248506

8.7.4. Scaling Down Using XVideo (Solaris)

In this release, video playback using XVideo does not scaling down.

Reference: CR 12247940

8.7.5. Audio stops working on VC-1 playback after hotdesking from Sun Ray 2 Series Client to Sun Ray 1 Series Client

When a user running VC-1 (WMV9) video playback on Sun Ray 2 Series Client hotdesks to a Sun Ray 1 Series Client, the audio stops working.

Workaround: Relaunch Windows Media Player to play the video.

Reference: CR 12247074

8.7.6. Sometimes VC-1 (WMV9) video does not play on the first attempt in Windows Media Player

Workaround: Relaunch the video clip.

Reference: CR 12237505

8.7.7. Slow Maximized XVideo Playback in RealPlayer (Linux)

When video is played in an enlarged size (RealPlayer maximized mode), the user's X session responds very slowly, especially to menu requests.

Reference: CR 12220430

8.7.8. RealPlayer Application Core Dumps (Linux)

Sometimes, RealPlayer application exits with a core dump while using XVideo to play a video clip.

This problem is caused by memory corruption in the RealPlayer process. The fix is beyond the scope of Sun Ray release.

Reference: CR 12228666