Copyright © 2011, 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices
If you have a Sun Standard or Premium Support Agreement or Oracle Customer Support Identifier, first try to resolve your issue by using My Oracle Support at https://support.oracle.com. If you can't resolve your issue, contact the Sun Ray Software Support team directly for technical assistance. If your team is unknown, find the correct Service Center for your country, then contact Sun/Oracle Services to open a ticket directly.
The responding attendant will need the following information to get started:
Your Sun Service Contract number. ( ex: "NK11111111" ) or Oracle Customer Support Identifier
The product you are calling about. ( "Sun Ray Software" )
A brief description of the problem you would like assistance with. ( ex: "I am having problems installing my Sun Ray Software release" )
Copyright © 2011, 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices