1 Oracle WebCenter Interaction Installer Overview

This chapter provides an overview of the components available in the Oracle WebCenter Interaction installer and the steps necessary to install those components.

Oracle WebCenter Interaction Components

The Oracle WebCenter Interaction installer includes the following components:

Portal services and components
- Administrative Portal
  
  The administrative portal handles portal setup, configuration, and content. It enables administrative functions, such as creating and managing portlets and other Web services.
- Automation Service
  
  The Automation Service runs jobs and other automated portal tasks. You run jobs to perform tasks such as crawling documents into the Knowledge Directory, synchronizing groups and users with external authentication sources, and maintaining the search collection.
- Portal
  
  The portal serves end user portal pages and content. It enables end users to access portal content through My Pages, community pages, the Knowledge Directory, and search. The portal also enables some administrative actions, such as setting preferences on portlets or managing communities.
- API Service
  
  The API Service provides access to the SOAP API.
- Image Service
  
  The Image Service serves static content used or created by portal components. It serves images and other static content for use by the Oracle WebCenter Interaction system.
  
  Whenever you extend the base portal deployment to include additional components, such as portal servers or integration products, you may have to install additional Image Service files. For information on installing the Image Service files for those components, refer to the documentation included with the component software.
- Search
  
  The Search component indexes portal content such as documents, portlets, communities, and users as well as many other Oracle WebCenter objects.
- Document Repository Service
  
  The Document Repository Service stores content uploaded into the portal and Oracle WebCenter Collaboration.
- Content Upload Service
  
  The Content Upload Service lets you add files to the portal's Knowledge Directory by uploading them to the Document Repository Service, rather than leaving them in their original locations. This is useful if users must access documents located in an internal network from outside your network.
- Directory Service
  
  The Directory Service enables Oracle WebCenter Interaction to act as an LDAP server, exposing the user, group, and profile data in the portal database through an LDAP interface. This enables other Oracle WebCenter products (and other third-party applications) to authenticate users against the portal database.
- Remote Portlet Service
  
  The Remote Portlet Service includes the following components:
  - Activity Service
    
    The Activity Service includes several the User Status portlet and the User Activities portlet. For information on these portlets, see the Oracle Fusion Middleware Administrator's Guide for Oracle WebCenter Interaction or the Oracle WebCenter Interaction online help.
    
    It also includes a REST-based API for submitting activities into a user's activity stream.
    
    Note:
    
    If you use the REST-based API to submit other activities into the activity stream, those activities will also be displayed in the User Activities portlet.
  - Remote Portlets
    
    There are several portlets included with the Remote Portlet Service: Enterprise Poke, KD Browser, Last 5 Profile Viewers, My Picture, Online Now, Posted Links, Total Profile Views, RSS Reader, and Submit to KD. For information on these portlets, see the Oracle Fusion Middleware Administrator's Guide for Oracle WebCenter Interaction or the Oracle WebCenter Interaction online help.
- Notification Service
  
  The Notification Service enables the portal to send e-mail notifications to users upon specified events. There are no portal events that trigger notifications, but other Oracle WebCenter events do trigger notifications. For example, Oracle WebCenter Collaboration can be configured to send notifications to users when documents are uploaded.
- Tagging Engine Service
  
  The Tagging Engine is a collaborative information discovery and recovery system that provides personal and collective management of enterprise content, helping you more effectively locate, organize, and share information.
  
  You organize content by using tags, which are meaningful keywords that you and other people create and apply to items and people. If your administrator has enabled the auto-tagging feature, the system automatically tags items and people that fit the auto-tagging criteria.
  
  You can search for items and people by creating search queries that can include a combination of text, tags, and properties.
  
  Included with the Tagging Engine are several portlets to access tagging features: Tagging Engine Items, Tagging Engine People, Tagging Engine Search, Tagging Engine Tag Cloud, and Tagging Engine Results. For information on these portlets, see the Oracle Fusion Middleware Administrator's Guide for Oracle WebCenter Interaction or the Oracle WebCenter Interaction online help.
  
  Note:
  
  There is also an intrinsic Tag Me portlet that is installed with the portal. This portlet relies on the Tagging Engine for it to function. For information on configuring the Tag Me portlet, see Configuring the Tag Me Portlet.
- Search Service
  
  The Search Service communicates tagging information between the portal, the Tagging Engine, and Oracle WebCenter Collaboration. It performs search queries and returns content to the requesting component (the Tagging Engine or Oracle WebCenter Collaboration).
Crawler services

Content Services scan third-party systems/applications for new content, categorizing links to this content in the organized, searchable structure of the portal's Knowledge Directory. Users can then access this content through the portal user interface.
- Documentum Content Service
- UCM Content Service
- Lotus Notes Content Service
- Windows File Content Service
- Exchange Content Service
Identity services

Identity Services let you import users, groups, and user profile information from third-party user repositories into the portal. Identity Services also enable the portal to authenticate users through the third-party user repositories.
- LDAP Identity Service
- Active Directory Identity Service
Development tools
- Interaction Development Kit (IDK)
  
  The IDK enables Java and .NET developers to rapidly build, deliver, and enhance user-centric composite applications through Oracle WebCenter Interaction. It provides interfaces for Integration Web Services—authentication, profile, crawler, and search—that integrate enterprise systems into Oracle WebCenter Interaction. It provides SOAP-based remote APIs to expose portal, search, and Oracle WebCenter Collaboration features. In addition, the IDK has an extensive portlet API to assist in portlet development.
- JSR 168 Container
  
  The Oracle WebCenter JSR-168 Container lets you deploy portlets in Oracle WebCenter Interaction that conform to the JSR-168 portlet standard.
.NET integration services
- Console for SharePoint
  
  Oracle WebCenter Console for Microsoft SharePoint imports, indexes, and returns Microsoft Windows Sharepoint Services resources through Oracle WebCenter Interaction Search.

Upgrade Roadmap

This section provides an overview of the steps necessary to upgrade and redeploy Oracle WebCenter Interaction.

Prepare your computers for installation by confirming that you have the required software, users and permissions, environment variables, and such as described in Chapter 2, "Prerequisites."
Run the installer as described in Chapter 3, "Upgrading the Oracle WebCenter Interaction Components."
Upgrade the databases used by Oracle WebCenter Interaction as described in Chapter 4, "Upgrading and Creating Databases for Oracle WebCenter Interaction."
Perform post-installation tasks such as restarting the Oracle WebCenter Interaction services, running diagnostics scripts to verify your installation, and rebuilding your search indexes as described in Chapter 5, "Post-Installation Tasks."
Perform additional post-installation tasks for optional components as described in the following appendices:
- If you installed the Tagging Engine, complete the tasks described in Appendix A, "Completing Installation of the Tagging Engine."
- If you installed the Oracle WebCenter Interaction Content Service for Documentum, complete the tasks described in Appendix B, "Completing Installation or Upgrade of Oracle WebCenter Interaction Content Service for Documentum."
- If you installed the Oracle WebCenter Interaction Content Service for Oracle Universal Content Management, complete the tasks described in Appendix C, "Completing Installation of Oracle WebCenter Content Service for Oracle Universal Content Management."
- If you installed the Oracle WebCenter Interaction Content Service for Lotus Notes, complete the tasks described in Appendix D, "Completing Installation or Upgrade of Oracle WebCenter Interaction Content Service for Lotus Notes."
- If you installed the Oracle WebCenter Interaction Content Service for Microsoft Windows Files, complete the tasks described in Appendix E, "Completing Installation of Oracle WebCenter Interaction Content Service for Windows Files."
- If you installed the Oracle WebCenter Interaction Content Service for Microsoft Exchange, complete the tasks described in Appendix F, "Completing Installation of Oracle WebCenter Interaction Content Service for Microsoft Exchange."
- If you installed the Oracle WebCenter Interaction Identity Service for LDAP, complete the tasks described in Appendix G, "Completing Installation or Upgrade of Oracle WebCenter Interaction Identity Service for LDAP."
- If you installed the Oracle WebCenter Interaction Identity Service for Microsoft Active Directory, complete the tasks described in Appendix H, "Completing Installation or Upgrade of Oracle WebCenter Interaction Identity Service for Microsoft Active Directory."