If ReportNet uses an Active Directory Server as the security provider, you may be unable to log on using only your user ID. You may encounter one of the following errors:

Your password has expired. Please change it. The provided credentials are invalid.

This problem occurs when the Content Manager service runs under the local system account and runs on a computer that is not part of the Active Directory Server domain.

To log on, you must qualify your user ID using the domain name. For example, when you log on, type

domain\user ID

If you are still unable to log on, contact your ReportNet security administrator.

 
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