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Oracle® Communications Service Broker Netra 6000 High Availability Manager Administrator's Guide
Release 6.0

Part Number E26770-01
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5 Managing and Monitoring Hardware and Processes

This chapter describes how to manage and monitor hardware and processes for Oracle Communications Service Broker Netra 6000 High Availability Manager (HA Manager).

Managing and Monitoring Hardware and Processes

Process management relates to the life cycle management of:

Process Management

Process management controls the life cycle of Signaling Servers and Processing Servers. These servers can have the following states:

  • Shut down

  • Safe mode

  • Admin

  • Running

For a description of the life cycle states and transitions, see Oracle Communications Service Broker System Administrator's Guide.

Process management includes functions for:

  • Starting a process

  • Stopping a process

  • Terminating a process

The term process refers to:

  • Signaling Servers

  • Processing Servers

  • Logging Server

  • SS7 SIGTRAN

  • Web Administration Console Servers

When you restart a Signaling or Processing Server, it is gracefully shut down according to the HA Manager life cycle, started, and then brought to the state it was in prior to the restart.

When you stop or terminate a process that is not a Signaling or Processing Server, the process state is managed at the operating system level.

Process management is handled by two components:

  • external Management Controller (eMC)

  • external Management Agent (eMA)

The eMC controls all Signaling Servers and Processing Servers in a deployment and spans multiple Service Broker domains.

eMA runs as a separate process on the same Worker Blade as the process or processes it controls. The eMA process is automatically started and stopped as a part of the operating system boot and shut down process. Only one eMA process runs on each Worker Blade.

A combined eMC and eMA process runs on the Bootstrap Blade. You use the Administration Console GUI to control this process.

Hardware Management

The blades in a chassis can be:

  • Powered on

  • Powered off

  • Restarted

Monitoring

You can monitor the state of the different processes and the blades using the Administration Console. The states are color coded as described in Table 5-1.

Table 5-1 Color Codes for Monitored Components

Color Monitored Component Description
Grey color indicates an unknown state

Grey

Signaling Servers

Processing Servers

Logging Server

SS7 SIGTRAN stack

Administration Console Web Servers

The eMC in the Administration Console is disconnected from the eMA on the blade.

The state is unknown.

Grey color indicates an unknown state

Grey

Blade

The blade in the slot is not monitored.

The state is unknown.

Black color indicates Shut down state

Black

Signaling Servers

Processing Servers

The Signaling Server or Processing Server is in the Shut down state.

Black color indicates Shut down state

Black

Logging Server

SS7 stack

Administration Console Web Servers

The process is not running.

Black color indicates Shut down state

Black

Blade

The blade in the slot is powered off.

Red color indicates Error state

Red

Signaling Servers

Processing Servers

Logging Server

SS7 stack

Administration Console Web Servers

The process is in the Error state.

Orange color indicates Safe state

Orange

Signaling Servers

Processing Servers

The process is in the Safe state.

Blue color indicates Admin state

Blue

Signaling Servers

Processing Servers

The process is in the Admin state.

Green color indicates Running state

Green

Signaling Servers

Processing Servers

The process is in the Running state.

Green color indicates Running state

Green

Logging Server

SS7 stack

Administration Console Web Servers

The process is running.

Green color indicates Running state

Green

Blade

The blade in the slot is powered on.


Metrics available for Worker Blades are:

  • CPU utilization (percentage)

  • Number of HA Manager sessions handled

Metrics available for Signaling Servers and Process Servers are:

  • CPU utilization (percentage)

  • Heap Usage (MB)

  • Size of the Work Manager thread pool

Signaling Servers also provide the number of processed HA Manager events per second as a metric.

About Process Distribution

HA Manager Signaling Servers and Processing Servers are distributed over the available blades in a chassis. See Table 5-2 for a description of this distribution.

The servers are named using the following convention:

Table 5-2 Process Distribution in a single Chassis Deployment

Slots Type Processes

0 and 1

Bootstrap Blade

Signaling Servers Administration Console Web Server (1)

Processing Servers Administration Console Web Server (1)

System Administration Console Web Server (1)

Logging Server (1)

2, 3, 4, 5

Worker Blade

SS7 SIGTRAN (1)

Signaling Servers (1)

Processing Servers (2)

6, 7, 8, 9

Worker Blade

Processing Servers (3)


In a multi-chassis setup, there is only one Bootstrap Blade in each chassis. The Bootstrap Blade is inserted in to slot 0. The Worker Blades are inserted into slots 1 through 9. This means that there is one more Worker Blade per chassis in a multi-chassis setup than there is in a single-chassis setup. This additional Worker Blade runs three Processing Servers.

About Process and Blade States

The state of each process and blade is indicated by its color and corresponding text in the Administration Console. See Table 5-1 for details.

The state of the blades is shown in the System tab Overview subtab.

The state for blades and processes are visible in the following subtab:

Activating and Deactivating Monitoring

By default, the deployment is not monitored and all monitored-component icons in the console are grey. See Table 5-1. Statistics continue to be collected even when monitoring is stopped.

To start monitoring, click the Start Monitoring button: Start monitoring icon

To stop monitoring, click the Stop Monitoring button: Stop monitoring icon

Setting the Metrics to Monitor

To set the metrics to monitor:

  1. In the System Administration Console, click the System tab.

  2. On the top right corner of the window, click the Settings icon (the wrench).

    The Settings dialog box opens.

  3. In the Slot list, select one of the following values to set the metric to monitor for the blades:

    • CPU: To monitor the CPU utilization on the blade

    • Sessions: To monitor the number of HA Manager sessions handled by the blade

  4. In the Signaling Server list, select one of the following values to set the metric to monitor for a Signaling Server:

    • CPU: To monitor the process's CPU utilization

    • Sessions: To monitor the number of HA Manager sessions handled by the process

    • Heap Usage: To monitor the heap usage of the process

    • Event Rate: To monitor the number of Service Broker events per second that is handled by the process

  5. In the Processing Server list, select one of the following values to set the metric to monitor for a Processing Server:

    • CPU: To monitor the process's CPU utilization

    • Sessions: To monitor the number of HA Manager sessions handled by the process

    • Heap Usage: To monitor the heap usage of the process

  6. In the Refresh speed list, select one of the following values to set how often the statistics are refreshed in the GUI:

    • Slow: Every 3 seconds

    • Normal: Every 1.5 seconds

    • Fast: Every 0.5 second

  7. Click OK.

Monitoring a Worker Blade

To monitor a Worker Blade:

  1. In the System Administration Console, click the System tab and then the Overview tab.

  2. Locate the slot where the blade is inserted.

    The metric is displayed as a bar graph and in numeric format. A graph showing historical data is also displayed.

Monitoring CPU Use for Processing or Signaling Servers

To monitor the CPU utilization of a Signaling Server or Processing Server:

  1. In the System Administration Console, click the System tab and then the Chassis n tab.

  2. Locate the slot where the blade is inserted.

    The metric is displayed as a bar graph and in numeric format. A graph showing historical data is also displayed.

Comparing Blades

To compare the metrics of set of blades:

  1. In the System Administration Console, click the System tab and then the Overview tab.

    The Overview tab for deployment is displayed.

  2. Select the slots in which the blades you want to compare are inserted while holding down the Shift key.

    Selected slots are outlined in yellow.

  3. Right-click the selected slots.

    A context menu opens.

  4. Select Compare from the menu.

    The Enter Name dialog box appears.

  5. Enter a name for the comparison view and click OK.

    A new tab is added for the comparison view. The tab is labeled with the name you entered. This tab is referred to as Comparison_View.

    The tab displays the metrics for each slot.

Comparing Signaling and Processing Server Processes

To compare a set of Signaling Servers or a set of Processing Servers:

  1. In the System Administration Console, click the System tab and then the Chassis tab of the chassis you want to monitor.

  2. Select the server processes to compare while holding down the Shift key.

    Selected server processes are outlined in yellow.

  3. Right-click the selected processes.

    A context menu for process management opens.

  4. Select Compare from the menu.

    The Enter Name dialog box appears.

  5. Enter the name of the comparison view and click OK.

    A new tab is added for the comparison view. The tab is labeled with the name you entered. This tab is referred to as Comparison_View.

    The tab displays the process for each slot.

Changing Processing or Signaling Server States

To change the state of a Processing Server or a Signaling Server:

  1. In the System Administration Console, click the System tab and then the Chassis tab of the chassis you want to monitor.

    The tab for the corresponding chassis is displayed.

  2. Click the server process to select it. Select multiple server processes while holding down the Shift key.

    Selected server processes are outlined in yellow.

  3. Right-click the processes.

    A context menu for process management opens.

  4. Select one of the following options from the menu:

    • Go to Running

      Transitions the server process to Running state.

    • Go to Admin

      Transitions the server process to Admin state.

    • Go to Safe

      Transitions the server process to Safe state.

    • Shutdown

      Gracefully transitions the server process to Shutdown state.

    • Force Shutdown

      Forces the server process to Shutdown state.

    • Restart

      Gracefully shuts down the process according to the HA Manager life cycle, restarts it at the operating system level using the UNIX kill command, and then transitions it to the state it was in before it was restarted.

    • Terminate

      Terminates the process on an operating system level using the UNIX kill -9 command.

    • Compare

      Compares two or more processes. See "Comparing Signaling and Processing Server Processes" for more information.

Changing Process States

To change the state of an Administration Console Web Server, Logging Server, or SS7 SIGTRAN process:

  1. In the System Administration Console, click the System tab and then the Chassis tab of the chassis you want to monitor.

  2. Click the process to select it. Select multiple processes while holding down the Shift key.

    Selected processes are outlined in yellow.

  3. Right-click the processes.

    A context menu for process management opens.

  4. Select one of the following options from the menu:

    • Start

      Starts the selected processes.

    • Stop

      Stops the selected processes at the operating system level using the UNIX kill command.

    • Terminate

      Terminates the selected processes at the operating system level using the UNIX kill -9 command.

Changing Blade States

To change the state of a blade:

  1. In the System Administration Console, click the System tab and then the Overview tab.

    The Overview tab for the deployment is displayed.

  2. Click the slot in which the blade you want to change the state for is inserted. Select multiple slots while holding down the Shift key.

    Selected slots are outlined in yellow.

  3. Right-click the slots.

    A context menu opens.

  4. Choose one of the following options from the menu:

    • Power On

      Powers on the blade.

    • Power Off

      Powers off the blade.

    • Reset

      Resets the blade by first powering it off and then on.