6 Working with Consumers

This chapter explains how you can present performance results to reflect consumers' use of your services. It explains how you set up consumer segmentation, how you create consumers, how you map messages to consumers, and how you view and manage consumer-based performance information. It includes the following sections:

• About Consumers

• Mapping Messages to Consumers

• Monitoring Consumers

• Adding and Deleting Consumers

• Editing Consumer Names

• Customizing the Consumer Label