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Monitoring Consumers

This topic lists the ways you can monitor consumers. The list orders these monitoring tasks from least to most detailed. Each listed task directs you to where you can perform the monitoring and provides a link to more detailed information.

In general, there are two views that offer transaction performance information segmented by consumer:

  • Explorer > Consumers view: Analysis, Alerts, SLA Compliance tabs

  • Transactions view: Consumer Usage pane in the Analysis tab,

If you have defined a consumer that participates in different transactions, the Analysis tab and the information presented in the main view for that consumer will display values that aggregate performance measurements for all transactions that involve the consumer.

Before you can monitor consumers, you must map messages to consumers and enable segmentation by consumer. See Mapping Messages to Consumers for more information.

To get information about a consumer definition, select the consumer in the Explorer > Consumers view, and select the Profile tab. The tab shows the name of the consumer, its ID (useful in some CLI commands), any description you entered when you created the consumer, and any attributes you have created for the consumer business object.

To monitor consumers:

  • Total number of consumers with SLA violations

    Navigate to Dashboards > Operational Health Summary and look for Consumers information.

  • Transaction performance and usage summaries per consumer

    Navigate to the Analysis tab, Consumer Usage panel in the Transactions view, and select a transaction.

  • Detailed current transaction performance and usage for a specific consumer.

    1. Navigate to the Explorer > Consumers view.

    2. Select a consumer in the main pane.

    3. Select the Analysis tab.

    4. Look at Transaction Performance for a graphic rendition of performance over time; look at Transaction Usage for a grid view.

  • Segmentation by consumer and by ip address

    1. Navigate to the Explorer > Consumers view.

    2. Select a consumer in the main pane.

    3. Select the Analysis tab. Look at Breakdown by Client Address.

  • Violation alerts by consumer

    1. Navigate to the Explorer > Consumers view.

    2. Select a consumer in the main pane.

    3. Select the Analysis tab. Look at Violation Alerts.

  • Detailed current SLA compliance for a specific consumer.

    1. Navigate to the Explorer > Consumers view.

    2. Select a consumer in the main pane.

    3. Select the SLA Compliance tab.

  • Recent history of SLA violations for a specific consumer

    1. Navigate to the Explorer > Consumers view.

    2. Select a consumer in the main pane.

    3. Select the Alerts tab.