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Ways of Monitoring Services

This section lists the ways you can monitor services. The list orders these monitoring tasks from high-level to low-level (top to bottom), and explains, for each task, how you navigate to the view where you can perform the monitoring.

To monitor:

  • Overall status of services, that is total number of services that are up/down and with SLA warnings/failures

    Navigate to Dashboards > Operational Health Summary > Services

  • Most stressed services

    Navigate to Dashboards > Top 10 Services

  • Current summary information across all services, endpoints, and operations (includes up/down status, SLA compliance, and performance)

    1. Navigate to Explorer > Services to Endpoints or navigate to Explorer > Services to Operations and look at the Main area.

      Services To Endpoints provides a physical view, letting you drill down from services to endpoints and then physical operations. Services To Operations provides a logical view, letting you drill down from services to logical operations.

    2. Select the service or endpoint of interest in the Main area.

    3. Select the Summary tab.

  • Detailed current performance and usage for a specific service, endpoint, or operation

    Navigate to specific service, endpoint, or operation > Analysis tab

  • Detailed current SLA compliance for a specific service, endpoint, or operation

    Navigate to specific service, endpoint, or operation and click the Compliance tab

  • Recent history of issues affecting a specific service, endpoint, or operation

    Navigate to specific service, endpoint, or operation and click the Alerts tab

  • Logged messages

    Navigate to specific service, endpoint, or operation and click the Message Log tab. Message logging is available only if a service endpoint is part of a transaction and if message logging is enabled for the transaction.