Scheduling Service or Endpoint Downtime

If you need to shut down a service without affecting the state of your SLAs, you should schedule a downtime for the service before shutting it down. Instrument measurements continue to be collected and displayed during scheduled downtimes, but these measurements are not used for SLA evaluations.

In order to schedule downtime of a service, you must first create a downtime schedule and then add the schedule to each of the service's endpoints.

This section also explains how to view a schedule, how to remove a schedule from and endpoint, and how to delete a downtime schedule from all endpoints.

To Create a Downtime Schedule

  1. Choose Create > Schedule to open the Create Schedule tool.

  2. Give your schedule a descriptive name.

  3. Set the Schedule Type to Custom.

  4. Click the first drop list and choose the recurrence frequency for the downtime. For example, the following schedule chooses a weekly downtime, specifies the day, the starting time, the duration of the down period, and the starting date.

    Description of down_schedule.gif follows
    Description of the illustration down_schedule.gif

    The pick a day of month options let you schedule by a numeric day of the month, for example, on the 1st day of each month.

    The pick a day of week options let you schedule by the name of a day, for example, on the 1st Monday of each month.

  5. Use the remaining fields and drop lists to specify the time the downtime begins, its duration, and the date of its first occurrence.

  6. To schedule additional downtimes to the schedule, click add new period.

  7. Click Apply.

To Add a Downtime Schedule to an Endpoint

  1. Select the endpoint.

  2. Choose Modify > Set Endpoint Downtime Schedule.

    The Set Endpoint Downtime Schedule tool opens.

  3. Choose your downtime schedule from the Choose schedule drop-list.

  4. Click Apply.

To View Scheduled Downtimes for an Endpoint

  1. Select the endpoint

  2. Open the Downtimes tab.

    The name of the schedule is shown, followed by a list of all events specified for that schedule.

To View All Schedules

  1. Select Explorer > Schedules from the Navigator.

  2. Currently defined schedules are listed in the main pane.

  3. The Profile tab shows the definition of any schedule selected in the main pane.

To Remove a Downtime Schedule from one Endpoint

  1. Select the endpoint.

  2. Choose Modify > Set Endpoint Downtime Schedule.

    The Set Endpoint Downtime Schedule tool opens.

  3. Choose No Downtimes from the Choose schedule drop-list.

  4. Click Apply.

To Delete a Downtime Schedule from All Endpoints

  1. In the Navigator, select Schedules.

  2. In the summary area, select the schedule you want to delete.

  3. Choose Modify > Delete schedule_name.

  4. Click Delete.