3 Configuring Siebel Enterprise Targets

This chapter provides procedures for the following topics:

Adding a Siebel Enterprise

Siebel Enterprise enables administrators to logically organize distributed targets for efficient and effective management and monitoring.

To add a Siebel Enterprise to Cloud Control for monitoring, perform the following steps:

  1. From the Targets menu, select Siebel.

  2. On the Siebel page, select the Enterprises tab, then click Add.

    The Add Siebel Enterprise page appears, as shown in Figure 3–1.

  3. Enter the credentials. You can also select Auto Start Mode to discover only those components for which the start mode is set as 'auto'. Selecting this option will ignore all the components for which the start mode is set as 'manual'.

    Note:

    For typical installations, the gateway server port is 2320.
  4. After entering the credentials, you can either choose to continue with adding the enterprise by clicking Add Enterprise, or perform the Discovery Precheck.

  5. To perform the Precheck, click Discovery Precheck.

    Clicking Discovery Precheck opens the Discovery Precheck wizard, which displays whether the Precheck was performed successfully. Click Close to proceed to the Precheck Details page.

    Discovery Precheck performs the following checks, the detailed results of which are displayed on the Precheck Details page.

    • Gateway Check

    • Discovery Check

    • Server Manager Check

    • Server Check

    • Enterprise Check

    • Host Check

    After reviewing the details on the Precheck Results page, click Proceed to Discovery. You can proceed with the discovery only if the Precheck is successful.

    If the Precheck fails, check all the credentials provided, and if the Enterprise already exists in the Enterprise Manager Repository.

    The progress page notifies you when the Siebel Enterprise and its associated targets are created.

Figure 3-1 Add Siebel Enterprise Page

Surrounding text describes Figure 3-1 .

Updating the Siebel Enterprise

After you add or remove Siebel servers or server components from your Siebel Enterprise, you must update the Enterprise, and check the relations between the Siebel Enterprise and Enterprise Manager targets.

Perform the following steps to update the Enterprise:

  1. From the Targets menu of the Enterprise Manager Console, select Siebel.

  2. On the Siebel Enterprise Home page, in the General section, click Update Enterprise.

    Clicking Update Enterprise gives you the following options:

    • Update Enterprise, which updates all components in an enterprise, whether components are in manual start mode, or start 'auto' mode.

    • Update Enterprise with Components in Start Mode 'Auto', which updates only those components in an enterprise which are in start 'auto' mode.

    The Siebel Enterprise Home page appears, as shown in Figure 3–2.

  3. Review the report that is displayed, and click Close.

    Clicking Close opens the Configuration Change Report page, with the details on the report of the relations between Siebel Enterprise and Enterprise Manager targets.

  4. After reviewing the report, click Update to update the Enterprise.

    If the report displays errors, click Cancel.

Figure 3-2 Siebel Enterprise Home Page

Shows sample data for Siebel Enterprise Home page.

Updating the Siebel Servers

To synchronize the topology for Siebel Servers, perform the following steps:

  1. From the Targets menu, select Siebel.

  2. Click Siebel Server target, and on the Siebel Server home page, in the General section, click Update Server.

    Clicking Update Server gives you the following options:

    • Update Server, which updates all components in a server, whether components are in manual start mode, or start 'auto' mode.

    • Update Server with Components in Start Mode 'Auto', which updates only those components in a server which are in start 'auto' mode.

    The Siebel Server Home page appears, as shown in

  3. Review the report that is displayed, and click Close.

Figure 3-3 Siebel Server Home Page

Surrounding text describes Figure 3-3 .

Siebel Compliance Standards

To associate Siebel Compliance Standards, follow these steps:

  1. From the Siebel Enterprise Home page, select Siebel Enterprise, then select Compliance, and select Standard Associations.

  2. On the Standard Associations page, click Edit Association Settings.

  3. On the Target Compliance Standard Association page, click Add.

  4. On the Compliance Standards window, select the compliance standard to be associated, and click OK.

To check the rules associated, follow these steps:

  1. From the Siebel Enterprise Home page, select Siebel Enterprise, then select Compliance, and select Results.

  2. On the Compliance Results page, check the rules associated under the compliance standards.

Adding Non-Siebel Targets to an Existing Siebel Enterprise Target

To add Siebel targets to a Siebel Enterprise target, you can use the Update Now functionality available on the Siebel Enterprise home page.

To add a non-Siebel target to a Siebel Enterprise target:

  1. Go to the Oracle Technology Network (OTN) site:

    http://www.oracle.com/technology/software/products/oem/ index.html
    
  2. Download the appropriate third party plug-in, and create the respective target in Enterprise Manager.

  3. From the Targets menu of the Cloud Control console, select Siebel.

  4. In the Enterprises tab, click the name of the Siebel Enterprise target to which you want to add the non-Siebel target.

  5. Select the Extended Infrastructure Targets tab, then click Add.

  6. Search for and select the required non-Siebel target, then click Select.

Defining Manually Added Non-Siebel Targets as Critical Targets for a Service

After manually adding non-Siebel targets to an enterprise, if you want to make these targets available to the Root Cause Analysis functionality available in Enterprise Manager, you need to tag these targets as Key Components.

Perform the following steps to make your non-Siebel target a critical target for any Siebel application service:

  1. From the Targets menu of the Cloud Control console, select Siebel.

  2. Select Services.

  3. Click the name of the Siebel application service that the required non-Siebel target is added to.

    The Siebel Application Service home page appears.

  4. From the Siebel Application Service menu, select Administration, then select System Configuration.

  5. In the Key Component column, select the required non-Siebel target. Click OK.

Removing Servers or Components From an Existing Enterprise

After creating a Siebel Enterprise target, you can manually remove individual servers or components from the enterprise. However, this deletes the respective target information from the Enterprise Manager repository.

After this entry is deleted, Enterprise Manager does not monitor this target anymore. If you perform a manual resynchronization for this enterprise, Enterprise Manager includes the component in the new system topology.

The two possible paths for manually removing components from an existing enterprise are:

  • From the All Targets page, move your mouse over the server or component you want to delete, right-click, select Target Setup from the menu, then Remove Target.

  • From the Siebel home page, select the Enterprise tab, and then select the enterprise you want to remove. Select the radio button next to the enterprise name, then click the Remove button.

    This option removes the Siebel server, targets, and all the enterprise components.

Patching Siebel Targets

This section describes how to patch Siebel targets in Cloud Control using patch plans. It consists of the following sections:

Note:

Only Siebel Server and Siebel Gateway Server targets are supported for patching in Cloud Control.

Prerequisites

Ensure that you meet the following prerequisites:

  • The Siebel Server and the Siebel Gateway Server targets that you want to patch are discovered in Cloud Control.

  • You must have the 12.1.0.5 Enterprise Manager for Oracle Siebel plug-in deployed in your system.

    For information on how to deploy a new plug-in or upgrade an existing plug-in, see Oracle Enterprise Manager Cloud Control Administrator's Guide.

Procedure

Follow these steps to patch your Siebel Server and Siebel Gateway Server targets:

  1. Create a patch plan and add the patches that you want to apply on your Siebel Server and Siebel Gateway Server targets.

    For information on creating a patch plan, see Oracle Enterprise Manager Lifecycle Management Administrator's Guide.

  2. Analyze and deploy the patch plan that you created.

    For information on analyzing and deploying a patch plan, see Oracle Enterprise Manager Lifecycle Management Administrator's Guide.