M Reviewing Log Files Related to the Upgrade of an Enterprise Manager System

Table M-1 lists the log files to be reviewed for various upgrade operations.

Table M-1 Log Files to Review for Various Upgrade Operations

Upgrade Operation Console Name Log Files to Review

Agent Health Check and Startup

Preupgrade ConsoleFoot 1 

Review the gcagent.log file in the following location of the 12c Management Agent:

$<AGENT_INSTANCE_DIR>/sysman/log/gcagent.log

Agent Deployment and Configuration

Preupgrade Console

Review the log files in the following locations of the 12c Management Agent:

  • $<AGENT_BASE_DIR>/core/<version>/cfgtoollogs/agentDeploy/

  • $<AGENT_BASE_DIR>/core/<version>/cfgtoollogs/cfgfw/

Jobs

(Agent Deployment and Configuration Jobs, Health Check Jobs, Switchover Jobs)

Preupgrade Console

Review the job output logs. To do so, follow these steps:

  1. Go to the Jobs page.

  2. Search for the job name.

  3. Click the job name, and then click on each step name to view the output logs for each step.

Plug-In Deployment (While upgrading Management Agents using the Agent Upgrade Console)

Agent Upgrade Console

To troubleshoot plug-in deployment issues, review the log files in the following location of the 12c Management Agent:

$<AGENT_INSTANCE_DIR>/install/logs/

Ping Tests

Preupgrade Console

Review the gcagent.log file in the following location of the 12c Management Agent:

$<AGENT_INSTANCE_DIR>/sysman/log/gcagent.log

Footnote 1 Preupgrade Console is essentially the Enterprise Manager 12c Upgrade Console accessed from the earlier release of Enterprise Manager.