Contents

Title and Copyright Information

Preface

• Intended Audience
• Purpose of the Document
• Documentation Accessibility
• Related Documents
• Conventions

Part I Getting Started

1 Procuring Software

• Procuring Enterprise Manager Cloud Control Software
  • How Do You Access the Software from DVD?
    • Accessing Software from DVD
    • Setting Mount Point for DVD
  • How Do You Procure the Software from Oracle Technology Network?
    • Downloading Software
    • Verifying File Size
    • Extracting Contents
    • Verifying Platform Information
• Procuring Oracle Management Agent Software

2 Understanding the Basics

• Understanding Installation Basics
  • What Different Installation Modes Can You Use?
  • What Is Enterprise Manager Cloud Control Installation Wizard?
  • What Installation Types Are Offered by the Installation Wizard?
    • Create a New Enterprise Manager System
    • Upgrade an Existing Enterprise Manager System
    • Install Software Only
  • What Is Add Host Target Wizard?
  • What Is Add Management Service Deployment Procedure?
  • What Ports Are Used for Installation?
    • What Default Ports Are Used?
    • How Can You Customize Ports?
    • What Precautions You Must Take While Customizing Port Numbers?
  • What Data Files Are Created While Configuring Oracle Management Repository?
  • How Do You Delete Data Files?
• Understanding Oracle WebLogic Server Requirement
  • How Do I Verify Whether Oracle WebLogic Server Is Installed?
  • Is Oracle WebLogic Server Cluster Supported?
  • If Oracle WebLogic Server Already Exists, Is the Existing Domain Used?
  • When and Why Do You Need Oracle WebLogic Server Credentials?
  • When and Why Do You Need Node Manager Credentials?
  • How Do You Find Admin Server Port After Installing Enterprise Manager?
  • How Do You Verify Whether Admin Server Is Running?
  • How Do You Start Admin Server?
• Understanding Installation Directories
  • What Is Oracle Inventory Directory?
  • What Is Oracle Middleware Home?
  • What Is Oracle Management Service Instance Base Location?
  • What Is Oracle Home?
  • What Is Installation Base Directory?
  • What is Agent Instance Directory?
  • What Is /TMP C:\Temp Directory Used For?
• Understanding Additional Components Installed
  • What Is Oracle Configuration Manager?
    • Manually Collecting and Uploading Configuration Information
    • Enabling Oracle Configuration Manager After Installing Enterprise Manager Cloud Control
  • What Are Software Updates?
    • How Can You Download the Software Updates?
    • When Can You Apply the Software Updates?
    • Where Are the Software Updates Downloaded?
• Understanding Configuration Assistants
  • What Are Configuration Assistants?
  • What Configuration Assistants Are Run by the Installation Wizard?
  • What Do You Do When Configuration Assistants Fail?
• Understanding Prerequisite Checks
  • What Prerequisite Checks Are Run by Default?
  • How Can You Run Prerequisite Checks in Standalone Mode?
• Understanding Limitations of Enterprise Manager Cloud Control
  • Can You Access Unlicensed Components?
  • What Are the Limitations with DHCP-Enabled Machines?
• Understanding Other Miscellaneous Concepts
  • What Is a Host List File?
  • What Scripts Are Run During the Installation Process?

Part II Installing Enterprise Manager System

3 Installing Enterprise Manager System in Silent Mode

• Overview
• Before You Begin
• Prerequisites
• Installation Procedure
  • Installing Enterprise Manager
  • Using Advanced Installer Options
  • Understanding the Limitations
  • Editing Response File for Installing Software
• After You Install

4 Installing Enterprise Manager Software Now and Configuring Later

• Overview
• Before You Begin
• Prerequisites
• Installation Procedure
  • Installing in Graphical Mode
    • Installing Software
    • Running Root Script
    • Configure Software
    • Performing Post-Configuration Tasks
  • Installing in Silent Mode
    • Installing Software
    • Running Root Script
    • Configuring Software
    • Performing Post-Configuration Tasks

Part III Installing Oracle Management Agent

5 Installing Oracle Management Agent in Silent Mode

• Overview
• Before You Begin
• Prerequisites
• Installation Procedure
  • Creating a Response File
  • Understanding the Options Supported by agentDeploy.sh Script
  • Understanding the Contents of the Downloaded Management Agent Software
• After You Install

6 Installing Oracle Management Agent Using RPM File

• Overview
• Before You Begin
• Prerequisites
• Installation Procedure
  • Editing agent.properties File
• After You Install

7 Cloning Oracle Management Agent

• Overview
• Before You Begin
• Prerequisites
• Cloning Procedure
  • Cloning in Graphical Mode
    • Supported Additional Parameters
    • Format of Host List File
  • Cloning in Silent Mode
    • Setting Environment Variables for Cloning Agent Using ZIP File
• After You Clone

8 Installing Shared Agent

• Overview
• Before You Begin
• Prerequisites
• Installation Procedure
  • Installing in Graphical Mode
  • Installing in Silent Mode
    • Creating a Response File
• After You Install

9 Installing Oracle Management Agent Software Now and Configuring Later

• Overview
• Before You Begin
• Prerequisites
• Installation Procedure
• Configuration Procedure
• After You Install

Part IV Advanced Installation and Configuration

10 Introduction to Enterprise Manager Advanced Configuration

• Types of Advanced Configuration Tasks
• Understanding the Enterprise Manager Directory Structure
  • Understanding the Enterprise Manager Directories Installed with Oracle Enterprise Manager Cloud Control 12c
    • About the Oracle Management Service Home Directory
    • About the Oracle Management Agent Home (AGENT_HOME) Directory
    • Summary of the Important Directories in the Oracle Management Service Home
  • Understanding the Enterprise Manager Directories Installed with Management Service
  • Understanding the Enterprise Manager Directories Installed with Management Agent
    • Summary of the Important Directories in the Oracle Management Agent Home
    • Understanding the Oracle Management Agent Directory Structure on Windows
  • Identifying the Agent Instance Home When Using the emctl Command
• Enabling Enterprise Manager Accessibility Features
  • Enabling Enterprise Manager Accessibility Mode
  • Setting uix-config.xml Flag
  • Configuring web.xml File
  • Verifying That Screen Reader Support Is Enabled

11 Performing Additional Configuration Tasks

• Understanding Default and Custom Data Collections
  • How Enterprise Manager Stores Default Collection Information
• Enabling Multi-Inventory Support for Configuration Management
  • AGENT_HOME Versus AGENT_STATE Directories
• Manually Configuring a Database Target for Complete Monitoring
• Modifying the Default Login Timeout Value
• Configuring Clusters and Cluster Databases in Cloud Control
  • Configuring Clusters
  • Configuring Cluster Databases
  • Discovering Instances Added to the Cluster Database
    • Troubleshooting
• Collecting Client Configurations
  • Configuring the Client System Analyzer
    • Client System Analyzer in Oracle Cloud Control
    • Deploying Client System Analyzer Independently
  • Configuration Parameters
    • Associating the Parameters with an Application
  • Rules
  • Customization
  • CSA Deployment Examples
    • Using Multiple Collection Tags
    • Privilege Model for Viewing Client Configurations
    • Using the Customization API Example
    • Using the CSA Servlet Filter Example
    • Sample Deployments
• Configuring Privilege Delegation Providers
  • Creating a Privilege Delegation Setting
    • Creating a Sudo Setting Using EMCLI
    • Creating a PowerBroker Setting Using EMCLI
  • Applying Privilege Delegation Settings
    • Applying Settings to Host Targets Using EMCLI
    • Applying Settings to a Composite Target
  • Disabling Host Privilege Delegation Provider Settings Using EMCLI
  • Sudo Configuration: Sudoers File
  • Configuring Privilege Delegation Providers Using Cloud Control Console
    • Configuring Sudo Settings For a Host Using Enterprise Manager Cloud Control Console
    • Configuring PowerBroker Settings For a Host Using the Cloud Control Console
    • Applying Settings to Multiple Host Targets Using the Cloud Control Console
    • Disabling Host Privilege Delegation Provider Settings For One or More Hosts Using Cloud Control Console
• Installing a Self-Signed Certificate For Production Environments
• Modifying Web Service Retry Values

12 Configuring Enterprise Manager for Firewalls

• Firewall Configuration Considerations
  • Enabling ICMP Echo Requests on Firewalls
• Overview of Enterprise Manager Components and Ports
  • Viewing a Summary of the Ports Assigned During Installation
  • Default Port Assignments for Enterprise Manager Components
• Firewall Configurations for Enterprise Management Components
  • Firewalls Between Your Browser and the Cloud Control Console
  • Configuring the Management Agent on a Host Protected by a Firewall
    • Configuring the Management Agent to Use a Proxy Server
    • Configuring the Firewall to Allow Incoming Communication From the Management Service
  • Configuring the Management Service on a Host Protected by a Firewall
    • Configuring the Management Service to Use a Proxy Server to Communicate with Management Agents
    • Configuring the Firewall to Allow Incoming Management Data From the Management Agents
    • Enabling Oracle Management Service to Access My Oracle Support
    • About the dontProxyfor Property
  • Firewalls Between the Management Service and the Management Repository
  • Firewalls Between Cloud Control and a Managed Database Target
  • Firewalls Used with Multiple Management Services
  • Configuring Firewalls to Allow ICMP and UDP Traffic for Beacons

13 Installing ADP with Advanced Installation Options

• Application Dependency and Performance Architecture
• Before you Begin
• Prerequisites
• Installation Procedure
  • Deploying ADP Manager on a Previously Created Managed Server
    • Deploying ADP Manager on an OMS Host
    • Deploying ADP Manager on a Separate Host from OMS (Remote Deployment)
  • Deploying ADP Agents (Remote Deployment)
• After You Install

14 Installing JVMD with Advanced Install Options

• JVMD Architecture
• Before you Begin
• Prerequisites
• Installation Procedure
  • Deploying JVMD Manager on a Previously Created Managed Server
    • Deploying JVMD Manager on an OMS Host
    • Deploying JVMD Manager on a Separate Host from OMS (Remote Deployment)
  • Deploying JVMD Agents
• After You Install

15 Installing BI Publisher on Enterprise Manager

• Overview
• BI Publisher Installation and Integration with Enterprise Manager 12c
  • Enterprise Manager and BI Publisher Inventory
  • Installing Enterprise Manager and Required Infrastructure
    • Installing BI EE Using Software-only Install
    • Integrating BI Publisher with Enterprise Manager Using the configureBIP Script
• Verifying Integration of BI Publisher with Enterprise Manager
• Allowing Access to BI Publisher for Enterprise Manager Administrators
  • Permissions
  • Roles (groups in the LDAP case)
  • BI Publisher Security Model
• Granting the EMBIP* roles to Enterprise Manager/BI Publisher Administrators
  • Granting BI Publisher roles to Enterprise Manager Administrators (non-LDAP) Using wlst.sh
  • Propagation Time for Changes to OPSS
• Allowing Access to BI Publisher for Enterprise Manager Administrators in a LDAP environment
• Configuring BI Publisher with a Custom Trust Store
• BI Publisher Administration
• EMBIP* Roles: Granting Access to Folders and Catalog Objects
• Access to Enterprise Manager Repository
• Troubleshooting
• Managing the BI Publisher Server

Part V Deinstallation

16 Deinstalling Enterprise Manager Cloud Control

• Prerequisites
• Deinstallation Procedure
  • Deinstalling in Graphical Mode
  • Deinstalling in Silent Mode
• After You Deinstall

17 Deinstalling Oracle Management Agent

• Prerequisites
• Deinstallation Procedure
  • Deinstalling in Graphical Mode
  • Deinstalling in Silent Mode
  • Deinstalling Shared Agent
  • Deinstalling Oracle Management Agent Installed Using an RPM File
• After You Deinstall

18 Deinstalling ADP and JVMD

• Deinstallation Procedure for ADP
  • Deinstalling ADP Manager
  • Deinstalling ADP Agents
• Deinstallation Procedure for JVMD

Part VI Appendixes

A Using RepManager Utility

• Overview
• Supported Actions and Commands

B Installation and Configuration Log Files

• Enterprise Manager Cloud Control Installation Logs
  • Installation Logs
  • Configuration Logs
    • General Configuration Logs
    • Repository Configuration Logs
    • Secure Logs
    • Oracle Management Service Logs
• Add Host Log Files
  • Initialization Logs
  • Application Prerequisite Logs
  • System Prerequisite Logs
  • Agent Installation Logs
  • Other Add Host Logs

C Collecting OCM Data in Enterprise Manager and Ops Center Environments

• Oracle Configuration Manager
• The Harvesters
  • Oracle Harvester
    • Supported Targets in Oracle Harvester
    • Configuration Data Not Available in My Oracle Support
  • Ops Center Harvester
• Additional Information
• Troubleshooting Configuration Data Collection Tools
  • Oracle Harvester Collection Fails If the state/upload/external Directory Is Missing
  • Oracle Configuration Manager Is Not Running
  • Configuration Data Not Available in My Oracle Support
  • Only a Subset of the Targets Is Collected by the Oracle Harvester

D Troubleshooting

• Troubleshooting Configuration Assistant Failures
  • Plugins Prerequisites Check Configuration Assistant
  • Repository Configuration Assistant
  • MDS Schema Configuration Assistant
  • OMS Configuration Assistant
  • Plugins Deployment and Configuration Configuration Assistant
  • Start Oracle Management Service Configuration Assistant
  • Plugins Inventory Migration Configuration Assistant
  • Oracle Configuration Manager Repeater Configuration Assistant
  • OCM Configuration for OMS Configuration Assistant
  • Agent Configuration Assistant
  • Agent Upgrade Configuration Assistant
  • Repository Upgrade Configuration Assistant
• Troubleshooting ADP and JVMD Failures
  • ADP Manager Name Conflict
  • Failure to Deploy ADP Agent On a Target
  • Manual Steps for WebLogic 10.0.X if the JVM Vendor is SUN
  • SSL Handshake Failure Agent Deployment Errors
  • Copying ADP Agent Zip or Javadiagnosticagent Ear Step Failure

Index