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Release 14.4

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13 Advanced Customer Support Services

The Advanced Customer Support Services (formerly Advanced Customer Services) tab provides a catalog view containing brief descriptions of all of the service offerings of Advanced Customer Support Services. If you are an existing Advanced Customer Support Services customer, the service delivery dashboard provides online access to your service delivery plans, enhancing your ability to communicate effectively with your service delivery team. The dashboard provides details about your contracted services, current status, and key contacts. In addition, you can upload and view content related to the delivery of your services.