Contents

List of Tables

Title and Copyright Information

Preface

1 Registration, Sign In, and Accessibility Options

2 Getting Started

3 Dashboard

4 Knowledge

5 Service Requests

6 Patches and Updates

7 Community

8 Certifications

9 Collector

10 Managed Cloud Services

11 CRM On Demand

12 Systems

13 Advanced Customer Support Services

14 Proactive Hardware Services

15 Settings

Glossary

Index