Oracle Sales for Handhelds User Guide

Contents

Title and Copyright Information

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Preface

Using Oracle Sales for Handhelds

Overview of Oracle Sales for Handhelds

      Key Features

Browser Based Application

      Accessing Oracle Sales Via Connected Handheld Browser

      Customer Management Features

      Contact Management Features

      Opportunity Management Features

      Appointment Wrap-Up

      Appointments and Task Management

Oracle Sales Synchronization

Downloading and Installing the Pocket PC Synchronization Client

Downloading and Installing the Desktop Outlook Synchronization Client

Overview of Business User Flows

Contacts in Outlook or Pocket PC

Appointments in Outlook or Pocket PC

Tasks in Outlook or Pocket PC

E-Mail Interactions with Desktop Outlook

Synchronization Preferences

Subscribing to Alerts

Synchronizing Pocket PC

Synchronizing Desktop Outlook

Usage Scenarios for Handheld Devices

Devices and Supported Functionality

Index