Oracle Accounts Receivable Deductions Settlement User Guide

Contents

Title and Copyright Information

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Preface

Introduction

Overview
Components of the Claims Process

Oracle Channel Revenue Management Command Center

Channel Revenue Management Command Center Overview
Open Claims Dashboard
Closed Claims Dashboard
Budgets Dashboard

Creating Claims

Overview
      Understanding Claim Components
      Claim Classes
      Claim Types and Reasons
      Claim Actions
      Third Party Accruals and Pricing Simulations
      Customer Reason
      Processing Methods
      Buying Groups and Related Customer Accounts
      Enabling AutoLockbox
      Enabling Multi-Org Processing
      Claims Summary
      Claim Simple and Advanced Search
      Claim Lines and Associated Earnings
      Proportionate Association of Earnings by Products
      Claims Status
Creating a Claim
      Creating Multiple Claims
      Creating Claim Lines
      Entering Claim Line Details
      Associating Earnings With Claim Lines
Creating Deductions or Overpayments
      Creating an Overpayment
      Creating a Deduction
      Viewing the Source

Assigning and Approving Claims

Assigning Claims
      Assigning Individual or Team Owners
      Reassigning Using Auto Assign
Approving Claims
      The Claim Approval Process
      Initiating Approval
      Previewing Approval
      Approval Rules
      Approving a Claim
      Approving Multiple Claims

Researching Claims

Overview
Viewing Claim Details
Reverting Claim Status
Handling Exceptions for Oracle Payables Settlement Methods
Splitting Claims
      Procedure for Splitting Claims
Duplicate Claims
      Marking a Claim as Duplicate
Claim History and History Rules

Settling Claims

Overview
Generic Settlement Procedure
Integration with E-Business Tax
Promotional Accruals
      Searching for Promotional Accruals
      Pay Over Earnings Thresholds
      Payment Without Validations
      Approving Unearned Payments Requests
      Autopay
      Running and Scheduling Autopay
      Viewing Autopay Request and Autopay Log
      Creating and Settling Claims from the Promotional Payments Tab
Settling Offer-related Claims by Check
      Dependencies and Prerequisites
      Scenario
      Process Flow Diagram
      Procedure
Settling Volume Accrual Offers by Credit Memo
      Dependencies and Prerequisites
      Scenario
      Process Flow Diagram
      Procedure
Settling Scan Data Offers
Settling Claims for Related Customer Accounts
Settling Promotional Claims for Buying Groups
Settling Deductions and Overpayments
      Mass Settlement
      Procedure
      Splitting Deductions
      Settling Non-Invoice Deductions Using Auto-Resolution
      Dependencies and Prerequisites
      Scenario
      Process Flow Diagram
      Procedure
      Settling Claims Using Automatic Write-off
      Viewing Eligible Claims
Claim Settlement Methods
      Custom Settlement Methods
      Auto Accounting and Standard Memo Lines

Reports

Overview
Claim Aging View
Claim Settlement History

Index