This appendix covers the following topics:
This appendix describes the components in Oracle Service.
| Product | Feature | Component | Tags | Description |
|---|---|---|---|---|
| Oracle Advanced Scheduler | Scheduler Rules | Create_Update_Scheduler_Rule | Scheduler Rule Configurator | Creates/Updates a scheduler rule |
| Oracle Advanced Scheduler | Scheduler Rules | Search_Scheduler_Rules | Scheduler Rules Search | Component for searching the scheduler rules. |
| Oracle Advanced Scheduler | Scheduler Rules | Select_CSR_Quick_Links | Scheduler Rules Dashboard | Selecting any of the link in Quicklinks |
| Oracle Advanced Scheduler | Scheduler Rules | View_CSR_Rules_Dashboard | Scheduler Rules Dashboard | Verifies the search results of a scheduler rule and performs the actions available for a rule. |
| Oracle Field Service - Dispatch Center | Concurrent Requests | Run_DC_Auto_Commit_Tasks | Parameters | Concurrent request to Auto commit scheduled tasks |
| Oracle Field Service - Dispatch Center | Concurrent Requests | Run_DC_Autonomous_Scheduler | Autonomous Scheduler | To run the concurrent request of autonomous scheduler. |
| Oracle Field Service - Dispatch Center | Concurrent Requests | Run_DC_Find_Invalid_Address | Concurrent request, Invalid Address | Concurrent Request for finding tasks with Invalid address. |
| Oracle Field Service - Dispatch Center | Concurrent Requests | Run_DC_Generate_Trips | Generate Field Service Trips | To run the concurrent request for generating field service trips |
| Oracle Field Service - Dispatch Center | Concurrent Requests | Run_DC_Optimize_Across_Trips | Concurrent program, Optimize Across Trips | Concurrent request to optimize across trips |
| Oracle Field Service - Dispatch Center | Concurrent Requests | Run_DC_Purge_Gps_Feeds | WORK_ORDER | Concurrent request to delete all the data from the GPS |
| Oracle Field Service - Dispatch Center | Dispatch center | Create_Query | Field Service Dispatch Center | Component to enter details for creating a task list query |
| Oracle Field Service - Dispatch Center | Dispatch center | Create_Task_Dependencies_DC | TASK_DEP_WIN | This component creates task dependencies. |
| Oracle Field Service - Dispatch Center | Dispatch center | Find_Dc_Task | Advanced Find Tasks, Field Service Dispatch Center | To search for a task in Dispatch Center form. |
| Oracle Field Service - Dispatch Center | Dispatch center | Handle_Warning_DC | MSG_WIN | This component handles warning message. |
| Oracle Field Service - Dispatch Center | Dispatch center | Update_DC_Header | Field Service Dispatch Center | To update task details in the dispatch center task details form. |
| Oracle Field Service - Dispatch Center | Dispatch center | Update_DC_Task_Grid | Field Service Dispatch Center | Component to perform any action on dispatch center task grid. |
| Oracle Field Service - Dispatch Center | Dispatch center | Update_Dc_Parent_Child_Tasks | Field Service Dispatch Center | Component for updating the parent and child tasks. |
| Oracle Field Service - Dispatch Center | GPS | Run_DC_Geo_Tester | Geo Tester | Component to fetch latitude and longitude information of an address |
| Oracle Field Service - Dispatch Center | Other Forms | Add_DC_Access_Hours | Access Hours | Component to add access hours to a task.. |
| Oracle Field Service - Dispatch Center | Other Forms | Modify_DC_Customer_Confirmatio | Field Service Dispatch Center | Component to update customer confirmation of a task |
| Oracle Field Service - Dispatch Center | Other Forms | Select_DC_Territories | Field Service Dispatch Center | Component to add territories to the dispatcher view. |
| Oracle Field Service - Dispatch Center | Other Forms | Setup_DC_Gantt_Tool_Tip | Scheduling Chart Tooltip Setup | This component schedules chart tooltip setup. |
| Oracle Field Service - Dispatch Center | Schedule Advise | Schedule_DC_Task_Advice | Schedule Task | Performs the actions in Advice tab while scheduling a task |
| Oracle Field Service - Dispatch Center | Schedule Advise | Schedule_DC_Task_Preferences | Schedule Task | Performs the actions in Preferences tab while scheduling a task |
| Oracle Field Service - Dispatch Center | Schedule Advise | Schedule_Task_Select_Resource | Schedule Task | This component selects the resource on schedule task form. |
| Oracle Field Service - Dispatch Center | Skills | Add_DC_New_Skill | Skill Management | Component to create a new skill |
| Oracle Field Service - Dispatch Center | Skills | Add_DC_New_Skill_Level | Skill Management | This component is for skill management in dispatch center. |
| Oracle Field Service - Dispatch Center | Skills | Add_DC_Skill_Resource | Skill Management | This component is for handling skill management if dispatch center |
| Oracle Field Service - Dispatch Center | Skills | Add_DC_Skill_Task | Skill Assignment | This components transacts on skill management in dispatch center |
| Oracle Field Service - Dispatch Center | Skills | Find_Basic_DC_Task | Basic Find Tasks | This component is to find dc tasks |
| Oracle Field Service - Portal | Admin Portal | Select_Customer_Confirmation | Customer Confirmation,Update Task | Customer Confirmation status in task update UI |
| Oracle Field Service - Portal | Admin Portal | Update_Debrief_Task | Update Task, Debrief Task | To click on Update/Debrief image in the table |
| Oracle Field Service - Portal | Admin Portal | Update_Task_Dashboard | Third party portal, Schedule | Update Task Schedule Dates/Times in third party portal |
| Oracle Field Service - Portal | Admin Portal | Verify_Access_Hours | Admin, Access Hours | To verify access hours |
| Oracle Field Service - Portal | Create Debrief | Add_Install_Line_Dbrf_Return | Update Task:* | This component adds debrief install return line |
| Oracle Field Service - Portal | Create Debrief | Add_Item_ABScieX | ||
| Oracle Field Service - Portal | Create Debrief | Create_FSTP_Dbrf_ExpenseLine | Update Task: * | Debrief expense line creation |
| Oracle Field Service - Portal | Create Debrief | Create_FSTP_Dbrf_LaborLine | Update Task | Creates a debrief labor line |
| Oracle Field Service - Portal | Create Debrief | Create_FSTP_Dbrf_MtrlDOALine | Update Task: * | Debrief Material install line_DOA |
| Oracle Field Service - Portal | Create Debrief | Create_FSTP_Dbrf_MtrlRtrnLine | Update Task: * | Creating debrief material install line |
| Oracle Field Service - Portal | Create Debrief | Crt_FSTP_Dbrf_MtrlInstLine | Update Task, Debrief, Material Install Line | Creates a debrief material install line |
| Oracle Field Service - Portal | Create Debrief | Search_FSTP_SearchTask | Field Service Technician Dashboard | Search for a task in technician dashboard page |
| Oracle Field Service - Portal | Other | Adding_Source_FSTP_Parts_Rqmt | Parts Requirement | Adding source to the item in Parts Requirement page |
| Oracle Field Service - Portal | Other | Apply_FSTP_CreateSRHeader | Update Task, Create Service Request | Creating SR using FSTP |
| Oracle Field Service - Portal | Other | Change_Task_Assignment_FSTP | Task Assignment, Task Status, Update Task | To change task assignment status |
| Oracle Field Service - Portal | Other | Create_FSTP_CrtSRHeader_Task | Create Follow-UP Task | Creating task using SR in FSTP |
| Oracle Field Service - Portal | Other | Create_FSTP_Parts_Return | Parts Return | Return parts using Technician Portal |
| Oracle Field Service - Portal | Other | Create_personal_task | Personal task, portal | This component creates Personal task on create personal task page in technician Portal. |
| Oracle Field Service - Portal | Other | FSTP_Create_Followup_Task | Field Service Technician Dashboard | Creating a follow-up task |
| Oracle Field Service - Portal | Other | FSTP_Parts_Transfer | ||
| Oracle Field Service - Portal | Other | ManualSource_FSTP_SrchPartRqmt | Parts Requirement Find | Creating IO using manual sourcing |
| Oracle Field Service - Portal | Other | Search Task_Filter | Field Service * | Searching task using task filter |
| Oracle Field Service - Portal | Other | Self_Schedule | Update Task:* | Task scheduling using FSTP |
| Oracle Field Service - Portal | Other | Task_ Assignmnt_Chng_Vrfy_FSTP | Update Task:* | Verification comp for task assignment change |
| Oracle Field Service - Portal | Other | Upgrade_SR_Severity | Update Task:* | This component updates SR severity |
| Oracle Field Service - Portal | Other | Verify_Debrief_Task_Notes | Update Task:* | This component verifies debrief task notes |
| Oracle Field Service - Portal | Other | Verify_Debrief_Trvl_Line_FSTP | Update Task:* | Verification component for Debrief travel line |
| Oracle Field Service - Portal | Other | Verify_FSTP_Truck_Stock_Mgmt | Field Service Technician Dashboard | Component for Trunk Stock Management |
| Oracle Field Service - Portal | Part Requirements | Create_Item_Information | Parts Requirement | Creates item information in Parts Requirement page |
| Oracle Field Service - Portal | Part Requirements | Create_Order_SrchPartsRqmt | Parts Search,Spares,Portal | Create Internal Order/ reservation using search parts |
| Oracle Field Service - Portal | Part Requirements | Create_Requirement_Information | Parts Requirement | Creates requirement information in Parts Requirement page |
| Oracle Field Service - Portal | Part Requirements | FSTP_PR_Navigation | Update Task:* | This components transacts with navigation for Parts requirement |
| Oracle Field Service - Portal | Part Requirements | Search_FSTP_PartsRqmt | Parts Requirement, Parts requirement Find | To Search for Parts Requirement |
| Oracle Field Service - Portal | Part Requirements | Select_Part_Requirement_FSTP | Update Task:* | This component is to select part requirement |
| Oracle Field Service - Portal | Part Requirements | Verify_FSTP_CreatePR | Parts Requirement | Verifying the item status in Parts Requirement page |
| Oracle Field Service - Portal | Post Debrief | Get_last_Parent_Item_Details | Debrief | |
| Oracle Field Service - Portal | Post Debrief | Post_FSTP_DbrfLaborLine | Update Task | Clicking on Post Debrief button for labor line |
| Oracle Field Service - Portal | Post Debrief | Post_FSTP_Dbrf_MtrlInstallLine | Update Task | Clicking on Post Debrief button for material install line |
| Oracle Field Service - Portal | Post Debrief | Post_FSTP_Dbrf_MtrlReturnLine | Update Task: * | Posting debrief material return line |
| Oracle Field Service - Portal | Post Debrief | Verify_FSTP_PostDebreif | Update Task | Verifying task and debrief status in Update task page |
| Oracle Field Service Wireless | Create Debrief | Create_FSWL_DbrfLaborLine | Labor Line, Debrief, Wireless | To Create Wireless Debrief labor line |
| Oracle Field Service Wireless | Create Debrief | Create_FSWL_DbrfMtrlLine | Wireless | To create a debrief material line |
| Oracle Field Service Wireless | Create Debrief | Create_FSWL_Dbrf_ExpenseLine | Wireless | Debrief expense line creation |
| Oracle Field Service Wireless | Create Debrief | Create_FSWL_Dbrf_MtrlReturn | Wireless | Creating debrief material return line |
| Oracle Field Service Wireless | Create Debrief | Search_Task_Advanced_Wireless | Wireless | This component searches for task in wireless |
| Oracle Field Service Wireless | Create Debrief | Srch_FSWL_TaskSrch | Wireless | To search for a task in Wireless UI |
| Oracle Field Service Wireless | Other | CSFW_Parts_Transfer | ||
| Oracle Field Service Wireless | Other | Change_Task_Assignment_Status | Task Assignment, Task Status, Wireless | To change Task Assignment Status in Wireless |
| Oracle Field Service Wireless | Other | Create_FSWL _ServiceRequest | Wireless | Creating SR using wireless |
| Oracle Field Service Wireless | Other | Create_FSWL_SrchPartsOrdering | Wireless | To search an item and creating Internal Order for that item using parts search in Wireless UI. |
| Oracle Field Service Wireless | Other | Create_FSWL_Task | Wireless | Creating task using wireless |
| Oracle Field Service Wireless | Other | Create_Personal_task_wl | Personal task, Wireless | This component creates Personal task on create personal task page in wireless. |
| Oracle Field Service Wireless | Other | Login_Wireless | login, wireless | login to wireless application |
| Oracle Field Service Wireless | Other | Logout_Wireless | Logout, wireless | Logout from wireless application |
| Oracle Field Service Wireless | Other | Navigate_To_Home_Wireless | Field Service Wireless | Navigating to home page |
| Oracle Field Service Wireless | Other | ReceiveParts_CSFW | Wireless | Parts receiving using wireless |
| Oracle Field Service Wireless | Other | Run_Debrief_Posting_Program | Debrief Posting Program | To run the concurrent request for 'Debrief Posting Program' |
| Oracle Field Service Wireless | Other | Set_FSWL_Preferences | Wireless | Setting up preferences in wireless |
| Oracle Field Service Wireless | Other | Verify_Debrief_Labor_Line | Labor Line, Debrief, Wireless | To verify Debrief Labor line status in Wireless |
| Oracle Field Service Wireless | Other | Verify_FSWL_ChangePassword | Field Service Wireless | Component for changing password |
| Oracle Field Service Wireless | Other | Verify_FSWL_PartsReturn | Wireless | Component for parts return |
| Oracle Field Service Wireless | Other | Verify_FSWL_TrunkStock_Qty | Wireless | Verifying Qty using trunk stock in wireless |
| Oracle Field Service Wireless | Other | Verify_FSWL_TrunkStock_Trans | Wireless | Verifying material transaction using trunk stock |
| Oracle Field Service Wireless | Part Requirements | Create_Fstp_PartsRqmt | Wireless | Creating PR using FSTP |
| Oracle Field Service Wireless | Part Requirements | Verify_CSFW_CreatePR | Wireless | To verify the order status of an item in Wireless UI |
| Oracle Field Service Wireless | Post Debrief | Post_FSWL_Dbrf_LaborLine | Wireless | Component for posting debrief labor line |
| Oracle Field Service Wireless | Post Debrief | Post_FSWL_Dbrf_MaterialLine | Wireless | To click on Post Debrief button for material line in Wireless UI |
| Oracle Field Service Wireless | Post Debrief | Posting Debrief Expense Line | Wireless | Component for posting debrief expense line |
| Oracle Field Service Wireless | Post Debrief | Verify_CSFW_PostDebreif | Wireless | To verify the debrief status in Wireless UI |
| Oracle Spares Management | Move Order | Add_MO_Dest_Line_Details | Move Order | To add destination subinventory details for a Move Order |
| Oracle Spares Management | Move Order | Add_MO_Item_Line_Details | Move Order | To add item lines for a Move Order |
| Oracle Spares Management | Move Order | Add_MO_Service_Control_Ln_Dtl | Move Order | To add Service Control details (SR and Task) for a Move Order |
| Oracle Spares Management | Move Order | Add_MO_Source_Line_Details | Move Order | To add source subinventory details for a Move Order |
| Oracle Spares Management | Move Order | Approve_Spares_Move_Order | Move Order | To approve the move order created which was in Incomplete status. |
| Oracle Spares Management | Move Order | Assign_Picklist_To_Packlist | Move Order | To Add item/assign picklist to the box created for a packlist |
| Oracle Spares Management | Move Order | Confirm_Picklists | Move Order | To confirm the picked quantity before packing and shipping the parts. Confirming the pick list changes the Move Order Line status to "Confirmed" |
| Oracle Spares Management | Move Order | Create_New_Box_Packlist | Move Order | To Create new box for a Packlist |
| Oracle Spares Management | Move Order | Create_Packlists_For_Picklists | Move Order | To Create an Open Packlist for the picklist. Box 001 is created automatically. |
| Oracle Spares Management | Move Order | Create_Reservation | Move Order | To reserve parts in a specific subinventory location for a move order. This allocation or reservation ties the inventory to the move order. |
| Oracle Spares Management | Move Order | Create_Spares_Move_Order_Hdr | Move Order | To create Move Orders with header details for transferring parts between subinventories within the same inventory organization |
| Oracle Spares Management | Move Order | Find_MO_Lines_Reservation | Move Order | To find MO line while creating Reservations for that MO |
| Oracle Spares Management | Move Order | Print_Packlist | Move Order | To Print Pack List for MO |
| Oracle Spares Management | Move Order | Receive_Shipments | Move Order | To Receive Shipments for the MO. This component is used if Auto Receipt checkbox is disabled while creating MO. |
| Oracle Spares Management | Move Order | Run_Print_Pick_Lists | Move Order | To Print the Pick List and produce a report that specifies the parts to be picked from their location in the warehouses. Printing the pick list changes the Move Order status to Printed. |
| Oracle Spares Management | Move Order | Ship_Confirm_Packlist | Move Order | To Ship Confirm Pack List for MO |
| Oracle Spares Management | Move Order | Update_Allocations | Move Order | To update allocations created for a MO |
| Oracle Spares Management | Move Order | Verify_Packlist_Status | Move Order | To verify if ship confirmed packlist is moved from Open to Received list with Received status |
| Oracle Spares Management | Move Order | Verify_Status_Move_Order | Move Order | This component can be used at any stage of move order. If its used after Print Picklist, then the Move Order Line status should be "Printed". |
| Oracle Spares Management | Parts | Define_MinMaxQty_StockList_PD | SETUPCOMP | To define values for Min and Max qty for an Item in Stock List tab in Planner's Desktop |
| Oracle Spares Management | Parts | Get_Default_Source_Inventory | To get the default source for a dest. Org setup in Inventory | |
| Oracle Spares Management | Parts | Receive_Parts | Inbound Reservations and Orders, Receive Parts, Part Receipt | To Receive Parts |
| Oracle Spares management | Parts | Receive_Parts_Internal_Order | receive, internal sales order | This component is used to Receive parts for a technician for internal sales order |
| Oracle Spares management | Parts | Receive_Parts_Part_Rqrmt | Inbound Reservations and Orders, receive, part requirement | This component is used to Receive parts for a technician from a part requirement |
| Oracle Spares management | Parts | Receive_Parts_Purchase_Order | receive, purchase order | This component is used to Receive parts for a technician from purchase order |
| Oracle Spares management | Parts | Receive_Parts_Search | Search, Part order | This component Searches for part requirement/purchase order/internal order to receive parts in technician portal. |
| Oracle Spares management | Parts | Verify_Error_Message | ||
| Oracle Spares management | Parts | Verify_Order_Type_PR | Parts, Parts Search, Order | To verify different order types created for different combinations of Source Org, Destination Org and Transfer type (Intransit, Direct). |
| Oracle Spares management | Parts | Verify_Resource_Details_PR | Parts, Task Reassignment, Task Rescheduling, Resource | To verify resource details like Resource Name, Destination Org, Dest. SubInventory, Default Ship to Address in Parts Requirement Header section after Task Reassignment. |
| Oracle Spares Management | Parts | Verify_Ship_to_Address_Type | Verify, Ship to Address | To verify default ship to address type in Parts Requirement page as per the setup done through profile "CSP: Parts Requirement Default Ship To Address" |
| Oracle Spares Management | Requests | Run_CSPCalculate_Failure_Rates | CR, Concurrent Request | To Run the Concurrent request 'Calculate Failure Rates' |
| Oracle Spares Management | Requests | Run_CSPWarehouse_Notifications | CR, Concurrent Request | To Run the Concurrent request 'Warehouse Notifications' |
| Oracle Spares Management | Requests | Run_CSP_Create_Excess_Lists | CR, Concurrent Request | To Run the Concurrent request 'Create Excess Lists' |
| Oracle Spares Management | Requests | Run_CSP_Create_Part_Avl_Data | CR, Concurrent Request | To Run the Concurrent request 'Create Part Availability Data' |
| Oracle Spares Management | Requests | Run_CSP_Print_Excess_Lists | CR, Concurrent Request | To Run the Concurrent request 'Print Excess Lists' |
| Oracle Spares Management | Requests | Run_Create_Asl_Recommendations | CR, Concurrent Request | To Run the Concurrent request 'Create ASL Recommendations' |
| Oracle Spares Management | Requests | Run_Create_Min_Max_Planing_Rpt | CR, Concurrent Request | To Run the Concurrent request 'Create Min-Max Planning Report' |
| Oracle Spares Management | Requests | Run_Create_Wh_Replenishmt_Data | CR, Concurrent Request | To Run the Concurrent request 'Create Warehouse Replenishment Data' |
| Oracle Spares Management | Setup | Add_Attachment_Notes_SparesUI | Adding attachment/Notes in Spares UI | Adding attachment/Notes in Spares UI |
| Oracle Spares Management | Setup | Add_CSP_Subinventory_PD | SETUPCOMP | Add Subinventory to Planner's Desktop |
| Oracle Spares Management | Setup | Add_CSP_Warehouse_PD | SETUPCOMP | Add Warehouse to Planner's Desktop |
| Oracle Spares Management | Setup | Add_Planning_Node_PD | Planners Desktop,Planning Node | To add Planning Node in Planner Desktop under Spares Planning node |
| Oracle Spares Management | Setup | Assgn_Oper_Unit_Rsrc_Addr_HTML | ||
| Oracle Spares Management | Setup | Assign_Resource_Address | SETUPCOMP | To assign/add ship to address to the Resource in Resource Addresses and Subinventories form |
| Oracle Spares Management | Setup | Assign_Resource_Subinventories | SETUPCOMP | To assign defective and usable subinventories for the Resource in Resource Addresses and Subinventories form. |
| Oracle Spares Management | Setup | Create_CSP_Part_Avl_Request_PD | SETUPCOMP | To Run the request 'Create Part Availability Data' for the Warehouse/Subinventory setup in Planner's desktop. This component needs to be called after adding and setting up Site attributes for a Warehouse/Subinventory to the Planner's desktop. |
| Oracle Spares Management | Setup | Create_CSP_Supersession | SETUPCOMP | To create supersession relation for an item in Define Supersessions UI |
| Oracle Spares Management | Setup | Create_Rsrc_Addr_HTML | ||
| Oracle Spares Management | Setup | Create_Rtn_Routing_Rules | Return Routing Rules, RRR, Setup | To create Return Routing Rules for a warehouse, item etc |
| Oracle Spares Management | Setup | Create_Supersession_Forms | SETUPCOMP | To create supersession relation for an item in Supersessions forms |
| Oracle Spares Management | Setup | Create_Update_Rsrc_Addr_HTML | ||
| Oracle Spares Management | Setup | Define_MinMaxQty_StockList_PD | SETUPCOMP | To define values for Min and Max qty for an Item in Stock List tab in Planner's Desktop |
| Oracle Spares Management | Setup | Define_PD_Planning_Parameters | SETUPCOMP | To specify planning parameters for a warehouse organization in Planner's Desktop Precondition: "Warehouse Organization to be added in Planner's Desktop. Search_CSP_PlanningNodes_PD" |
| Oracle Spares Management | Setup | Delete_Attachments_From_Inv | Supersession, Substitutes,Inventory | To delete already added attachments from Inventory |
| Oracle Spares Management | Setup | Delete_Attachments_From_Spares | Supersession, Substitutes | To delete already added attachments from Spares |
| Oracle Spares Management | Setup | Delete_CSP_Item_Relationship | Supersession, Substitution, Notes, Setup | To delete the relationship between 2 items. |
| Oracle Spares Management | Setup | Delete_CSP_Warehouse_SubInv_PD | PD, Planner Desktop | Add Subinventory to Planner's Desktop To delete the existing or already added warehouses or subinventories in the Planner's Desktop. PreCondition: Use Search_CSP_Nodes_PD component before using this component. |
| Oracle Spares Management | Setup | Delete_Supersession_Forms | Supersession, Substitution, Notes, Setup | To delete the relationship between 2 items in Supersessions form. |
| Oracle Spares Management | Setup | Find_Item_Relationship | To find item relationship | |
| Oracle Spares Management | Setup | Mass_Update_Delivery_Time | SETUPCOMP | To mass update delivery time fields like Lead Time, UOM, Distance etc in the Delivery Time UI. |
| Oracle Spares Management | Setup | Navigate_Attachments | Supersession, Substitutes | To add new attachment, to view existing attachments for Spares Supersession or Substitutions |
| Oracle Spares Management | Setup | Query_Rsrc_Addr_Subinv | SETUPCOMP | To query the existing resource in the Addresses and Subinventories form |
| Oracle Spares Management | Setup | Query_Rsrc_Addr_Subinv_HTML | ||
| Oracle Spares Management | Setup | Search_CSP_Delivery_Time_Ui | SETUPCOMP | To query/search shipping methods to view delivery time defined for warehouse/subinv |
| Oracle Spares Management | Setup | Search_CSP_PlanningNodes_PD | SETUPCOMP | To search or query for already added planning nodes like Warehouses/Subinventories in the Planner's Desktop PreCondition: The Planning Node to be deleted should already be existing or added in the Planner's Desktop |
| Oracle Spares Management | Setup | Search_Delete_CSP_RRR | Return Routing Rules, RRR, Setup, Supersession, Substitution | To search and delete the Return Routing Rule for an item |
| Oracle Spares Management | Setup | Search_Supersession_Forms | SETUPCOMP | To search for a relationship between 2 items in Supersessions form |
| Oracle Spares Management | Setup | Search_Supersession_Substitute | SETUPCOMP | To search existing Supersession or Substitutes for an item |
| Oracle Spares Management | Setup | Setup_CSP_Site_Attributes_PD | SETUPCOMP | To setup site attributes for a warehouse/subinv in PD.. |
| Oracle Spares Management | Setup | Upd_Supersession_Substitute | SETUPCOMP | To update existing supersession or substitute for an item |
| Oracle Spares Management | Setup | Update_CSP_Delivery_Time_UI | SETUPCOMP | To update details like Lead Time etc in the delivery time UI |
| Oracle Spares Management | Setup | Verify_Super_Sub_Attachments | Item Relationships | To verify the attachments added to an item relationship either from Inventory. |
| Oracle Spares Management | Setup | Verify_Super_Sub_Notes | Supersession, Substitutes | To verify the notes added to an item relationsship either from Inventory->Item Relationship UI or from Spares Supersession Substitute UI |
| Oracle Spares Management | Warehouse Replenishment Plan | Add_Notes_WRP | WRP, Warehouse Replenishment Planning,Notes | To add new note to the searched WRP |
| Oracle Spares Management | Warehouse Replenishment Plan | Create_Manual_Forecast_WRP | WRP,Warehouse Replenishment Planning | To create manual forecast for a WRP |
| Oracle Spares Management | Warehouse Replenishment Plan | Create_Planned_Orders_WRP | WRP,Warehouse Replenishment Planning | To create new planned orders for a WRP |
| Oracle Spares Management | Warehouse Replenishment Plan | Def_Plan_Params_Regen_Plan_WRP | WRP,Warehouse Replenishment Planning | To define Planning Parameters for a selected WRP |
| Oracle Spares Management | Warehouse Replenishment Plan | Delete_Manual_Forecast_WRP | WRP,Warehouse Replenishment Planning | To delete existing manual forecast for a WRP |
| Oracle Spares Management | Warehouse Replenishment Plan | Find_Wrh_Replenishment_Plans | WRP,Warehouse Replenishment Planning | To Search for Warehouse Replenishment plans which are generated by running concurrent request 'Create Warehouse Replenishment Data' |
| Oracle Spares Management | Warehouse Replenishment Plan | Remove_Planned_Orders_WRP | WRP,Warehouse Replenishment Planning | To remove existing planned orders in a WRP |
| Oracle Spares Management | Warehouse Replenishment Plan | Update_Notes_WRP | WRP, Warehouse Replenishment Planning,Notes | To update an existing note for a WRP |
| Oracle TeleService | Charges creation | Auto_Gen_SR_Charges | Service Request | This is to generate charges lines automatically from debrief lines. |
| Oracle TeleService | Charges creation | Copy_SR_Esti_Actual_Charge_OA | Charges | To Copy estimate charge line to actual charge line |
| Oracle TeleService | Charges creation | Create_SR_Charges_Action | Service Request, Charges, Action | Perform the operations in Action tab of charge line |
| Oracle TeleService | Charges creation | Create_SR_Charges_BillTo | Service Request | Bill to tab of charges |
| Oracle TeleService | Charges creation | Create_SR_Charges_Details | Service Request | order status tab of charges |
| Oracle TeleService | Charges creation | Create_SR_Charges_OrdStatus | Service Request | This component transacts on the Order Status tab of service request charges. |
| Oracle TeleService | Charges creation | Create_SR_Charges_Order | Service Request Report | Order tab of charge lines |
| Oracle TeleService | Charges creation | Create_SR_Charges_Pricing | Service Request, Charges, Pricing | Perform the operations in Pricing tab of charge line |
| Oracle TeleService | Charges creation | Create_SR_Charges_ShipTo | Service Request | Ship to tab of charges |
| Oracle TeleService | Charges creation | Create_SR_Charges_Source | Service Request | Source tab of charges |
| Oracle TeleService | Charges creation | Create_SR_Chrgs_Pricing_Rules | Service Request | Pricing rules tab of charges. |
| Oracle TeleService | Charges creation | Create_charges_OA | Charges | Create charge line in OAHTML page |
| Oracle TeleService | Charges creation | Crt_SR_Charges_Estimate_OA | Charges | Create estimate charge line in OA page (Service and charges logistics) |
| Oracle TeleService | Charges creation | Submit_SR_Charges | Service Request | Submit the charge lines to OM in forms |
| Oracle TeleService | Charges creation | Submit_SR_Charges_OA | Charges | Submit the charge line to OM through OA page ( service and charges logistics) |
| Oracle TeleService | Charges creation | Verify_Chargelines | Service Request, Charges, Action | Verify the fields in Action tab of charge line. |
| Oracle TeleService | Charges creation | Verify_Projectfield_Charges | Charges | Enter the projects related fields in Charges |
| Oracle TeleService | Charges creation | Verify_SR_Charges_Action | Service Request, Charges, Action | Verify all the fields under Actions Tab |
| Oracle TeleService | Charges creation | Verify_SR_Charges_BillTo | Service Request | Bill to tab of charges |
| Oracle TeleService | Charges creation | Verify_SR_Charges_OrdStatus | Service Request | Order status tab of charges |
| Oracle TeleService | Charges creation | Verify_SR_Charges_Pricing | Service Request, Charges, Pricing | Perform the operations in Pricing tab of charge line |
| Oracle TeleService | Charges creation | Verify_SR_Charges_Pricing_Rules | Service Request | Pricing rules tab of charges |
| Oracle TeleService | Charges creation | Verify_SR_Charges_ShipTo | Service Request | Ship to tab of charges |
| Oracle TeleService | Charges creation | Verify_SR_Charges_Source | Service Request | Source tab of charges |
| Oracle TeleService | Debrief tasks | Add_SR_Debreif_Lines_1 | Service Request | Invoke the debrief page |
| Oracle TeleService | Debrief tasks | Add_SR_Debreif_Lines_2 | Update Task: * | Adding the debrief lines in debrief page |
| Oracle TeleService | Debrief tasks | Add_SR_Debreif_Lines_Qtasks | Quick Task | Quick tasks of debrief lines |
| Oracle TeleService | Reports | Generate_SR_Chargesreport | Service Request Report | Generate charges report |
| Oracle TeleService | Service Request Creation | Add_SR_Con_Bill_Ship_Addr | Service Request | Adding Bill to and ship to address |
| Oracle TeleService | Service Request Creation | Add_SR_Relations | Service Request | Add relations to SR |
| Oracle TeleService | Service Request Creation | Audit_SR_history | Service Request | Audit history of a Service Request |
| Oracle TeleService | Service Request Creation | Call_information_SR | Service Request,Call information | Call information for telephony inbound and outbound |
| Oracle TeleService | Service Request Creation | Check_Duplicate_SR_Popup | Duplicate Service Request Popup | Duplicate Service Request Popup while creating a new service request |
| Oracle TeleService | Service Request Creation | Check_SR_Inst_Creat_Ctracts | Service Request | Subject tab of SR |
| Oracle TeleService | Service Request Creation | Check_SR_Inst_Creat_Ctracts_1 | Service Request | Subject tab of Service Request |
| Oracle TeleService | Service Request Creation | Check_SR_Log_Note_Sol_Srch | Service Request, Workbench | Perform the operations in the Workbench tab of SR form |
| Oracle TeleService | Service Request Creation | Check_Similar_SR | Service Request Creation | This is a pop checking for similar service request. |
| Oracle TeleService | Service Request Creation | Copy_SR | Copy Service Request | Copy the service request |
| Oracle TeleService | Service Request Creation | Create_SR_Contact_center | Customer Relationship Actions | Create service request in contact center SR tab |
| Oracle TeleService | Service Request Creation | Create_SR_Header | Service Request | Create service request header details like customer,account,SR type,SR status etc |
| Oracle TeleService | Service Request Creation | Enter_Projects_Fields_SR | Service Request | Enter the projects related fields in SR |
| Oracle TeleService | Service Request Creation | Escalate_SR | Escalations | Escalate SR |
| Oracle TeleService | Service Request Creation | Escalate_SRtask | Escalations | Service Request escalated and task created |
| Oracle TeleService | Service Request Creation | Query_SR_form | Service Request | Query the service request created |
| Oracle TeleService | Service Request Creation | Run_Para_Interf_servcost_proj | Service Request creation | Interfacing the service cost to projects |
| Oracle TeleService | Service Request Creation | Run_Parameters_CC_PurgeSR | Service Request Data Purge CC | Parameters for Service Request data purge program |
| Oracle TeleService | Service Request Creation | Run_SR_Print_Request | Service Request Report | Run the print request |
| Oracle TeleService | Service Request Creation | Run_SR_Profit_Margin_Report | Profit Margin Report | Profit margin report |
| Oracle TeleService | Service Request Creation | Run_parameter_Cost_create_SR | Service Request,Concurrent program | Parameters cost creation for an SR |
| Oracle TeleService | Service Request Creation | Search_Advanced_SR | Find Service Request | Search service request using the advanced tab of Find service request form |
| Oracle TeleService | Service Request Creation | Search_Basic_SR | Find Service Request | Searching service request through basic tab of Find Service Request form |
| Oracle TeleService | Service Request Creation | Search_Sr_Tables | Find Service Request | Searching service request through basic tab tables in find SR form |
| Oracle TeleService | Service Request Creation | Send_Message_SR | Service Request | Sending message to contacts from service request |
| Oracle TeleService | Service Request Creation | Serach_SR_Item_Instance | Search Installed Base | Search page of item instance |
| Oracle TeleService | Service Request Creation | Service_Charges_Tab | Service Request | Charges tab header of SR |
| Oracle TeleService | Service Request Creation | Service_Interaction_Tab | Service Request | Interactions of service request |
| Oracle TeleService | Service Request Creation | Service_Task_Tab | Service Request, Task | Create the task for a service request |
| Oracle TeleService | Service Request Creation | Submit_Fullfillment_Req_SR | Service Request,Fulfillment | Service request fulfillment like sending emails and Fax can be done |
| Oracle TeleService | Service Request Creation | System_parameters_1225MOAC | ||
| Oracle TeleService | Service Request Creation | Update_SR | Service Request | Service Request update page |
| Oracle TeleService | Service Request Creation | Update_SR_ContactCenter | Service Request | Update the Service Request from contact center |
| Oracle TeleService | Service Request Creation | Validate_address_cs | Service Request- * | Validating the address of SR header and task addresss |
| Oracle TeleService | Service Request Creation | Verify_Call_wrap_Up_SR | Service Request | Popup for call wrap up in service request |
| Oracle TeleService | Service Request Creation | Verify_Fullfillment_Req_SR | Service Request,Fulfillment | Viewing the Service request fulfillment like sending emails and Fax can be done |
| Oracle TeleService | Service Request Creation | Verify_Notetype | Service Request | Note type verification when notes are created manually or automatically |
| Oracle TeleService | Service Request Creation | Verify_Problemcode_Notes | Service Request* | Verify problem code and notes |
| Oracle TeleService | Service Request Creation | Verify_Quality_Results_Sr | Service Request | Entering the results for Service request tracking |
| Oracle TeleService | Service Request Creation | Verify_Relation_SR | Service Request, Related Objects | Verify the fields in Related Objects tab of SR form |
| Oracle TeleService | Service Request Creation | Verify_Resolution_Code_SR | Service Request creation | Verifying the resolution code on SR |
| Oracle TeleService | Service Request Creation | Verify_ResolveAndRespondDates | Service Request* | Verify respond and respond field |
| Oracle TeleService | Service Request Creation | Verify_Resource_Info_Popup | Service Request | Verification of resource information in task for service request |
| Oracle TeleService | Service Request Creation | Verify_SO_OA_1213 | Charges | Verifying the Sales order created in HTML charges |
| Oracle TeleService | Service Request Creation | Verify_SR_Cost_Details | Costing | SR details on Cost details page of SR can be verified |
| Oracle TeleService | Service Request Creation | Verify_SR_Fields | Service Request | Verify the fields in SR header |
| Oracle TeleService | Service Request Creation | Verify_Sentmessage_SR | Service Request | View already send message from service request |
| Oracle TeleService | Service Request Creation | Verify_Sr_Fields | Service Request | Verification of SR fields in the service request form |
| Oracle TeleService | Service Request Creation | Verify_Summary_Subject | Service Request* | Verify summary field and certain field |
| Oracle TeleService | Service Request Creation | Verify_Task_Type_Ccform | Contact Center | Verify the task type and subject of Quick task created in service request through Contact center form |
| Oracle TeleService | Service Request Creation | Verify_Task_Type_Srform | Service Request | Verify the task type and subject of task created in service request through SR form |
| Oracle TeleService | Service Request Creation | Verify_billto_shipto_fields | Service Request | Verification of the bill to and ship to related fields |
| Oracle TeleService | Service Request Creation | Verify_order_OA_1225 | Charges | Verifying the Sales order created in HTML charges |
| Oracle TeleService | Setup | Add_Attributes_to_Attribgrp | SETUPCOMP | Add attributes to attribute group |
| Oracle TeleService | Setup | Add_Billingtype_SAC | Service Request | Adding billing type to SAC |
| Oracle TeleService | Setup | Add_OM_Type_SAC | Service Request | Add OM Header and line type to SAC |
| Oracle TeleService | Setup | Add_Template_Notification | Service Request | This component transacts with Template notifications |
| Oracle TeleService | Setup | Associate_Attribgrp_toSRtype | SETUPCOMP | Associating attribute group to Service request type |
| Oracle TeleService | Setup | Associating_Attributetopage | SETUPCOMP | Associating attribute group to Page |
| Oracle TeleService | Setup | Create_SAC | SETUPCOMP | Service activity header page |
| Oracle TeleService | Setup | Create_SR_Extendedattribute | SETUPCOMP | SR extended attributes creation and mapping with SR type |
| Oracle TeleService | Setup | Create_SR_IBtransactiontypes | SETUPCOMP | IB transaction types |
| Oracle TeleService | Setup | Create_SR_Notification_Rules | SETUPCOMP | Notification rules creation for Service Request |
| Oracle TeleService | Setup | Create_SR_Prblem_code_Mapping | SETUPCOMP | Mapping the problem code with SR type |
| Oracle TeleService | Setup | Create_SR_Problemcodes | SETUPCOMP | Problem code creation |
| Oracle TeleService | Setup | Create_SR_Resol_code_Mapping | SETUPCOMP | Resolution code mapping SR type |
| Oracle TeleService | Setup | Create_SR_Resolution_codes | Service:Service Request Resolution Codes Lookups, SETUPCOMP | This component transacts on service request resolution codes |
| Oracle TeleService | Setup | Create_SR_Resp_Mapping | SETUPCOMP | This component transacts with Responsibility mapping |
| Oracle TeleService | Setup | Create_SR_Severities | SETUPCOMP | Severities |
| Oracle TeleService | Setup | Create_SR_Task_Templ_Mapping | SETUPCOMP | Task template mapping with service request type |
| Oracle TeleService | Setup | Create_SR_Tasktype_Attr_Map | SETUPCOMP | Mapping attributes and task |
| Oracle TeleService | Setup | Create_SR_Type | SETUPCOMP | Creating service request type |
| Oracle TeleService | Setup | Create_SR_Urgencies | SETUPCOMP | Creating SR urgencies |
| Oracle TeleService | Setup | Create_SR_activity_code_2 | SETUPCOMP | Billing type addition in SAC setup screen |
| Oracle TeleService | Setup | Create_SR_activity_code_3 | SETUPCOMP | Transaction type section SAC setup screen |
| Oracle TeleService | Setup | Create_SR_status | SETUPCOMP | Creation of Status for service request |
| Oracle TeleService | Setup | Create_ServiceActivity | Service Request | Create service activity code |
| Oracle TeleService | Setup | Create_Statusgroup | SETUPCOMP | create status group. |
| Oracle TeleService | Setup | Create_Task_Type | SETUPCOMP | Task type |
| Oracle TeleService | Setup | Create_attributegroup | SETUPCOMP | creating an attribute group |
| Oracle TeleService | Setup | Create_value_set | SETUPCOMP | Creating value set for PLM attributes ( Extensible attributes) |
| Oracle TeleService | Setup | Define_Status_Transition_Rules | SETUPCOMP | This component defines status transition rules |
| Oracle TeleService | Setup | Enter_Details_Business_Process | SETUPCOMP | BP creation |
| Oracle TeleService | Setup | Select_SRtype_AssoAttribpage | SETUPCOMP | Searching Sr type to associate to attribute group |
| Oracle TeleService | Setup | Set_SR_System_Parameters | SETUPCOMP | System parameters setting security |
| Oracle TeleService | Setup | Update_Business_Process | SETUPCOMP | Create BP |
| Oracle TeleService | Setup | Update_SR_Problemcode_Mapping | SETUPCOMP | Updating the resolution code mapping |
| Oracle TeleService | Setup | Update_SR_Resol_code_Mapping | SETUPCOMP | Update resolution code mapping |
| Oracle TeleService | Setup | Update_SR_Task_tmpl_mapping | SETUPCOMP | Update task template mapping |
| Oracle TeleService | Setup | Update_SR_Type | SETUPCOMP | Update service request type |
| Oracle TeleService | Setup | Update_ServiceActivityCode | Service Request | Update service activity code |
| Oracle TeleService | Setup | Update_Status_Group | setups | Update the status group for the service |
| Oracle TeleService | Task Creation | Add_Attachment_Quicktask_CC | Quick Task | Add attachment to quick tab in contact center |
| Oracle TeleService | Task Creation | Check_SR_Taskaudit | Service Request, Audit | For Service request Task Audit. |
| Oracle TeleService | Task Creation | Copy_SR_Task | Service Request, Task | To copy sr task |
| Oracle TeleService | Task Creation | Create_SR_Quicktask | Contact Center | Create quick task in contact center form |
| Oracle TeleService | Task Creation | Create_SR_Tasknotes | Service Request, Task, Task Notes | Create task notes in service notes |
| Oracle TeleService | Task Creation | Create_Task_Template | Create Tasks from Template Group | Task template mapping |
| Oracle TeleService | Task Creation | Select_SRTask | Select_SRTask | Select_SRTask |
| Oracle TeleService | Task Creation | Update_SR_Quicktask | Contact Center | Update Quick tasks |
| Oracle TeleService | Task Creation | Update_SR_Task | Service Request, Task | Update the task created for a service request |
| Oracle TeleService | Task Creation | Verify_Task_Planned_EndDate | Service Request* | Planned end date verifiaction |
| Oracle TeleService | Workflow Notifications | Abort_Workflow_SR | Service Request,Workflow | Aborting a Workflow for service request |
| Oracle TeleService | Workflow Notifications | Launch_Workflow_SR | Service Request,Workflow | Launching a Workflow for service request |
| Oracle TeleService | Workflow Notifications | Launch_Workflow_for_Task | Workflow Notification | Launching a workflow for a task |
| Oracle Service Contracts | Authoring | Authoring_Header | Create Service Contract Header | Enter Contract Header Information |
| Oracle Service Contracts | Authoring | Change_Status | Contract Status | Changing Status of an Contract |
| Oracle Service Contracts | Authoring | Copy_Contract | Service Contract,Copy | Copying existing contract to new Contract. |
| Oracle Service Contracts | Authoring | Create_New_Contract | Service Contract,Create New Contract | Creating a new Service Contract |
| Oracle Service Contracts | Authoring | Crt_Subscription_Template | Subscription Template | Create Subscription Template |
| Oracle Service Contracts | Authoring | Enter_Capture_Header | Capture Counter Reading | Entering Counter Capture Header Details |
| Oracle Service Contracts | Authoring | Lines_Accounts_Lines | Service Contract,Lines | Entering Lines Account Lines Details |
| Oracle Service Contracts | Authoring | Lines_Accounts_Lines_Contact | Service Contracts Authoring | This component enters the lines account lines details |
| Oracle Service Contracts | Authoring | Lines_Effectivities | Service Contracts Authoring | Lines Effectivities. |
| Oracle Service Contracts | Authoring | Lines_Effectivities_Lines | Service Contract,Line Effectivities | Entering Line Effectivities |
| Oracle Service Contracts | Authoring | Lines_Pricingprods_Admnstratn | Service Contracts Authoring | This component enters the details in administration tab |
| Oracle Service Contracts | Authoring | Lines_Pricingprods_Effctvits | Service Contract,Line Effectivities | Entering Line Effectivities i.e, Sublime Details |
| Oracle Service Contracts | Authoring | Lines_Pricingproducts_Lines | Service Contract,Pricing Product Line | Entering Details in Lines Pricing Product Lines |
| Oracle Service Contracts | Authoring | Lines_Pricingproducts_Pricing | Service Contract,Pricing | Entering Details in Lines tab Pricing Products Tab Pricing Tab values |
| Oracle Service Contracts | Authoring | Lns_History_Inv_Dtls | Invoice Details | Verification of the invoice details in history tab |
| Oracle Service Contracts | Authoring | Lns_Pricingprods_Counterdet | Service Contract,Counter Details | Entering Counter Details for usage type line |
| Oracle Service Contracts | Authoring | Lns_Pricingprods_UsagePricing | Service Contract,Usage Pricing | Entering Pricing Details for Usage lines |
| Oracle Service Contracts | Authoring | Lns_PricngProds_UsageEffctivty | Service Contract,Usage Effectivities | Effectivity Details of Usage Lines |
| Oracle Service Contracts | Authoring | Lns_Usage_Eff_Usage_Type | Service Contract,Usage Type | Selecting Line Usage Effectivitytype |
| Oracle Service Contracts | Authoring | OKS_Contract_Signature | OKS, Sign | To sign OKS contracts |
| Oracle Service Contracts | Authoring | Open_Contract_For_Update | Service Contract,Open For Update | Open an Active contract for Updating |
| Oracle Service Contracts | Authoring | Operations_Search_Rslts | Service Contract,Select Search Result | Operations Search results i.e, Selecting the searched contract from the results |
| Oracle Service Contracts | Authoring | Pricing_Billing-Schdl_Schedule | Service Contract,Schedules | Scheduling pricing billing schedule |
| Oracle Service Contracts | Authoring | Pricing_Billing-Schedule | Service Contract,Schedule Header | Entering Schedule type details |
| Oracle Service Contracts | Authoring | Pricing_Billing-Shdl_strm_Lvl | Service Contract,Stream Levels | Entering details of Scheduling Stream Levels |
| Oracle Service Contracts | Authoring | Pricing_Optional_Buttons | Service Contract,Pricing Button Options in Pricing Tab under linesProducts Buttons | Button Options in Pricing Tab under lines |
| Oracle Service Contracts | Authoring | Pricing_Sales Credit | Service Contract,Sales Credit | Entering Sales Credit Information |
| Oracle Service Contracts | Authoring | Renew_Contract | Renew Contracts | Renewing a Contract |
| Oracle Service Contracts | Authoring | Search_Contract | Service Contract,Search | Searching for contract in Launch Pad window |
| Oracle Service Contracts | Authoring | Search_Contract_More | Search Templates and Contracts | Searching for more contracts |
| Oracle Service Contracts | Authoring | Submit_Quality_Assurance_Rslts | Service Contract,Quality Assurance Results | Submit Quality assurance results |
| Oracle Service Contracts | Authoring | Submit_Reprocess_Order | Service Contract,Reprocess Order | Submit Sales Order Number to get Contract number |
| Oracle Service Contracts | Authoring | Summary_Administration | Service Contracts Authoring | This component enters the details in summary administration tab |
| Oracle Service Contracts | Authoring | Summary_Admnstrtn_Apprvl | Service Contract,Administration Approval | Entering details in Summary Administration tab Appoval details |
| Oracle Service Contracts | Authoring | Summary_Admnstrtn_Contrct_Grp | Service Contract,Contract Group | Entering Details in Summary Administration tab Contract Group |
| Oracle Service Contracts | Authoring | Summary_Contacts | Service Contract,Contacts | Entering Details in Summary Parties tab Contacts |
| Oracle Service Contracts | Authoring | Summary_Parties | Service Contract,Parties | Entering Details in Summary Parties tab Parties |
| Oracle Service Contracts | Authoring | Summary_Parties_Billto | Service Contract,Bill To Address | Entering Parties Bill to Address |
| Oracle Service Contracts | Authoring | Summary_Parties_Shipto | Service Contract,Ship To Address | Entering Ship to Details in Summary Parties Tab |
| Oracle Service Contracts | Authoring | Summary_Pricingbilling | Service Contract,Pricing Billing | Entering Details in Summary Pricing Billing Tab |
| Oracle Service Contracts | Authoring | Summary_Renewal | Service Contracts Authoring | This component enters renewal details. |
| Oracle Service Contracts | Authoring | Terminate_Contract | Terminate Contracts or Sublines | Terminating an Contract |
| Oracle Service Contracts | Authoring | Upd_Pricing_Bill-Shdl_strm_Lvl | Billing:Service | Updating the stream levels in schedule tab |
| Oracle Service Contracts | Authoring | Verify_Capture_Properties | Capture Counter Reading | Verify Counter Capture Properties |
| Oracle Service Contracts | Authoring | View_Output_Auto_Inv_Req | Requests | View details of the Auto invoice import Program request |
| Oracle Service Contracts | Authoring | View_Output_Serv_Mainbill_Req | Requests | View details of the Service Contracts Main Billing request |
| Oracle Service Contracts | Authoring | Vrf_Auth_header | Service Contracts Authoring | Verifying Contract Authoring Details |
| Oracle Service Contracts | Authoring | Vrf_Billing_History | Service Contract,Verify Service Billing History | Verification of Billing History of Service Line |
| Oracle Service Contracts | Authoring | Vrf_Billing_Schdl_Schedule | Global Contracts Defaults | Verification of schedule details |
| Oracle Service Contracts | Authoring | Vrf_Lines_Effectivities_Lns | Service contracts Authoring | Verifying Effectivites details in Lines tab |
| Oracle Service Contracts | Authoring | Vrf_Lns_PricingProds_Lines | Service Contract,Verify Line Pricing | Verifying Pricing product line details |
| Oracle Service Contracts | Authoring | Vrf_Lns_Taxpayment_Lines | Service Contracts Authoring | Verifying Lines Tax Payment Line details |
| Oracle Service Contracts | Authoring | Vrf_PricingBilling_Strm_Lvl | Billing* | Verifying Steam Level Details in Billing Tab |
| Oracle Service Contracts | Authoring | Vrf_Pricingprods_Effectivits | Service Contract,Verify Sub line Effectivities | Verifying Lines Pricing Products Effectivity Tab details |
| Oracle Service Contracts | Authoring | Vrf_Pricingprods_Pricing | Service Contracts Authoring | Verifying Pricing Details |
| Oracle Service Contracts | Authoring | Vrf_Summary_Contacts | Service Contracts,Verify Parties Contacts | Verifying Party Roles Contacts Sales Persons |
| Oracle Service Contracts | Authoring | Vrf_Summary_PricingBilling | Service Contracts Authoring | Verifying PricingBilling Details in Summary Tab |
| Oracle Service Contracts | Authoring | Vrf_Usage_Billing_History | Billing | Verify Usage Billing History |
| Oracle Service Contracts | Authoring | Warranty_Contract_No_From_OM | Service Contract,Contract Number from OM | Get the Warranty and Extended Warranty Contract from order management by using Reprocess Order |
| Oracle Service Contracts | Billing | Create_Notes | OKS | Creating Notes |
| Oracle Service Contracts | Billing | Lines_Counters | Billing, Service Contracts Authoring | This component selects a line in counters tab |
| Oracle Service Contracts | Billing | Lines_Counters_Lines | Service Contracts Authoring | This component enters the details in counters tab of lines |
| Oracle Service Contracts | Billing | Lns_Tax_Payment_Optns_Details | Service Contract,Line Payment Details | Entering Details in Lines Tax Payment Details |
| Oracle Service Contracts | Billing | Tax_Payment_Options_Lines | Service Contract,Tax Payment Lines | Entering Details in Tax Payment Option tab Lines |
| Oracle Service Contracts | Cascade Attributes | Cascade_Attr_Hdr | Cascade Attributes | Entering fields in the header part |
| Oracle Service Contracts | Cascade Attributes | Cascade_Attributes_Global | Cascade Attributes | Select any choice box of Cascade Attribute forms |
| Oracle Service Contracts | Cascade Attributes | Cascade_Subln_Effctv_Dates | Cascade Attributes | Entering the effective dates data in Lines to Sublines type in Cascade Window |
| Oracle Service Contracts | Cascade Attributes | Cascade_Transaction_Log | Cascade Attributes | Transaction log for submitted attributes |
| Oracle Service Contracts | Cascade Attributes | Cascade_attr_Effectv_Dates | Cascade Attributes | Entering fields in the effective dates in the Cascade Window |
| Oracle Service Contracts | Coverage | Coverage_Billing_Types | Standard Coverage | Entering Billing Type details in Coverage |
| Oracle Service Contracts | Coverage | Coverage_Coverage_Times | Standard Coverage | Entering Details in Coverage Times tab. |
| Oracle Service Contracts | Coverage | Coverage_Header | Standard Coverage | Entering Details in Header |
| Oracle Service Contracts | Coverage | Coverage_Offset | Standard Coverage | Entering offset details |
| Oracle Service Contracts | Coverage | Coverage_Reaction_Times | Standard Coverage | Entering Details in Reaction Times tab |
| Oracle Service Contracts | Coverage | Coverage_Resolution_Times | Standard Coverage | Entering Details in Resolution times tab |
| Oracle Service Contracts | Coverage | Coverage_Resources | Standard Coverage | Entering Details in Coverage Resouces tab |
| Oracle Service Contracts | Coverage | Crt_Coverage_Bsns_Process | Service Contracts Coverage | Entering Business Process lines in the Coverage Window |
| Oracle Service Contracts | Coverage | Lns_Effctvts_Coveragetimsdetls | Service Contracts Coverage | This component enters details for specified line in the table in coverage tab |
| Oracle Service Contracts | Coverage | Lns_Effectvts_Coveragetimes | Service Contracts Coverage | This component enters details in coverage times tab |
| Oracle Service Contracts | Coverage | Lns_Effectvts_Detls_Coverage | Service Contracts Authoring | This component enters coverage details |
| Oracle Service Contracts | Coverage | Query_Coverage_Header | Service Contracts Coverage | For Querying Coverage Header |
| Oracle Service Contracts | Coverage | Vfy_Coverage_Dtls_Bsns_Prcs | Service Contracts Coverage | Verification of the Details in the Business Process |
| Oracle Service Contracts | Coverage | Vfy_Coverage_dtls_Coverage | Service Contracts Coverage | Verification of the details in Coverage window |
| Oracle Service Contracts | Coverage | Vfy_Cvrge_Dtls_Covered_times | Coverage | Verification of the Coverage times in the coverage window |
| Oracle Service Contracts | Global Contract Defaults | Enter_Global_Integration | Global Contracts Defaults | Entering Global Integration Details |
| Oracle Service Contracts | Global Contract Defaults | Enter_Global_Pricing_Billing | Global Contracts Defaults | Enter Pricing Billing Details of GCD Global |
| Oracle Service Contracts | Global Contract Defaults | Enter_Org_Pricing_Billing | Global Contracts Defaults | Entering Organization Pricing Billing Tab Details |
| Oracle Service Contracts | HTMLUI | Enter_Billing_Schedule_Html | Bill, Schedule, Hmtl | Enter billing schedule |
| Oracle Service Contracts | HTMLUI | Vfy_Update_Line_Control_Html | Line, Control, Update, Verify | Update and verify line control |
| Oracle Service Contracts | Mass Change | Mass_Change_Criteria | Mass Change Operation | Entering Search Criteria for mass change operation |
| Oracle Service Contracts | Mass Change | Mass_Change_Results | Mass Change Operation, Requests, Mass Change Submission | Mass Change Results |
| Oracle Service Contracts | Setup | Create_Cust_Party_Role | Create,Customer,Party,Role,Contact | Create Customer Party Role |
| Oracle Service Contracts | Setup | Create_Party_Role | OKS | Creating a party role |
| Oracle Service Contracts | Setup | Create_SR_Header | Service Request | Create service request header details like customer,account,SR type,SR status etc. |
| Oracle Service Contracts | Setup | Entitlement_Advance_Search | Entitlements Search | Advance Search of Entitlement Search |
| Oracle Service Contracts | Setup | Entitlement_Search | Entitlement_Search | Entitlement Search |
| Oracle Service Contracts | Setup | Entitlement_Search_Result | Service Contracts Authoring | Entitlement Search Results |
| Oracle Service Contracts | Setup | Set_Status_And_Operations | Status and Operations | Set Status and Operations values |
| Oracle Service Contracts | Setup | Admin_Adv_Search | Admin, Advanced, Search | Advanced Search form Admin Workbench |
| Oracle Service Contracts | Work Bench | Admin_Workbench_Home | Service Contracts | Admin Work Bench home page |
| Oracle Service Contracts | Work Bench | Admin_Workbench_Search | Service Contract Search | Search for contract details in Admin Work Bench |
| Oracle Service Contracts | Work Bench | Lns_AdditionalDtls | Service Contract | Additional information regarding the Lines |
| Oracle Service Contracts | Work Bench | Search_Results | Find Contracts | Results of the contract searched |
| Oracle Service Contracts | Work Bench | Srch_Rslts_Additional_Dtls | Search Results Additional Details | Additional information regarding contracts |
| Oracle Service Contracts | Work Bench | Verify_Attachment_Dtls | Service Contract | Verify the Attachment Details |
| Oracle Service Contracts | Work Bench | Verify_Billing_Trans | Billing | Verification of the Billing Transactions details |
| Oracle Service Contracts | Work Bench | Verify_Billing_dtls | Service Contract Search | Verification of the details in the Billing tab |
| Oracle Service Contracts | Work Bench | Verify_Contact_Dtls | Service Contract | Verification of the Contact tab details |
| Oracle Service Contracts | Work Bench | Verify_Contract_Groups | OKS | Verification of the details in Contract Group window |
| Oracle Service Contracts | Work Bench | Verify_History | Service Contract | Verification of the contract History details |
| Oracle Service Contracts | Work Bench | Verify_Lines | OKS,Service Contract | Verification of the Line details |
| Oracle Service Contracts | Work Bench | Verify_Lines_Sales_Credits | OKS | Verification of the Sales Credits information in lines |
| Oracle Service Contracts | Work Bench | Verify_Notes | Oracle Service Contracts,Verify Notes in Launch Pad window | Verification of the notes details |
| Oracle Service Contracts | Work Bench | Verify_Renewals | Service Contract | Verification of renewals information |
| Oracle Service Contracts | Work Bench | Verify_Sales_Credits | OKS | Verification of the Sales Credits details |
| Oracle Service Contracts | Work Bench | Vrf_Search_Results | OKS | Verify Search Results |