This section lists the ways you can monitor compliance of SLAs. Monitoring tasks are ordered from high-level to low-level (top to bottom). Navigation directions are given for each task.
To monitor:
Overall current SLA compliance
Navigate to Dashboards > Operational Health Summary
Recent history of all SLA violation alerts. By default, data for the last hour is shown, but you can use the filter to see a longer period.
Navigate to Alerts in the Last Hour > SLA Alerts.
Overall current SLA compliance for a specific object (for example, a transaction named PlaceOrder)
Navigate to object type > the Compliance Status icon for the specific object in the main area.
For example, select Transactions in the Navigator and look at the Compliance Status icon for a transaction in the main area. The green circles indicate that the object is currently in compliance.
Detailed current SLA compliance for a specific object (for example, a transaction named PlaceOrder)
Navigate to specific object > SLA Compliance tab.
For example, select Transactions in the Navigator, select the transaction of interest in the main area, and click the SLA Compliance tab.
Recent history of SLA violation alerts for a specific object
Navigate to specific object > Alerts tab.
You can also use the Analysis tab for a particular object and look at the Violation Alerts panel to see violations triggered during a particular period.