Preface

This document provides various troubleshooting scenarios that you might encounter while working with following Oracle Enterprise Manager system monitoring plug-ins:

  • Microsoft SQL Server plug-in

  • IBM DB2 plug-in

  • Sybase Adaptive Server Enterprise (ASE) plug-in

The following chapters cover the troubleshooting and resolution information for maintaining your installed plug-ins:

Audience

This document is intended for qualified users of Oracle Enterprise Manager Cloud Control 12c Release 12.1 or later.

Documentation Accessibility

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Conventions

The following text conventions are used in this document:

Convention Meaning
boldface Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.
italic Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
monospace Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.

What's Changed

This table provides a brief overview of the document changes for the latest publication of the Oracle® Enterprise Manager System Monitoring Plug-in Troubleshooting Guide:

Part Number Change Summary
E35212-03 Updated Monitoring Error Messages for the Troubleshooting Microsoft SQL Server Plug-in chapter.

Updated General Error Messages for the Troubleshooting Sybase ASE Plug-in chapter.

Added a new Lock Waits Metric Not Collecting issue for the Troubleshooting IBM DB2 Database Plug-in chapter.

Minor formatting updates to keep the guide in sync with the third-party database plug-in documentation.
E35212-02 Minor formatting updates