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Reviewing Import Results

You can track the progress of the import by reviewing the queue page in Oracle CRM On Demand. When the import request is completed, you can navigate to the import queue, and drill down on the completed import job. Each import request contains the submitted data file, generated map file, and a log file. This log file provides basic, log file information, including errors, the status of the import, and so on. If an error occurs during the import, it is recommended that you review the log file attached to the import request.

Additionally, when the import request is completed, you receive an email message outlining the specifics of the import. The email message summarizes the import and contains a log file, which lists the records and fields that were not imported.

You can then correct the data in your CSV file and import the information again. The second time, you should direct the system to overwrite existing records when it encounters duplicate records.

To view your import request queue

  1. In the upper right corner of any page, click the Admin global link.
  2. In the Import and Export Tools section, click the Import and Export Tools link.
  3. In the Import and Export Queues section, click the Import Request Queue link.

    The Import Request Queue page appears, showing the time the import was completed or estimating the completion time.

To review the email message with import results

  • Go to your email application and open the email message from Oracle CRM On Demand.

    The message lists any errors that occur on a record-by-record basis along with action you should take, if you want to capture the complete data for that record.

Related Topics

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Published 5/4/2012 Copyright © 2005, 2012, Oracle. All rights reserved. Legal Notices.