To manage forecasts, do the following tasks:
NOTE: Forecasting relies on user roles and reporting hierarchies. To create forecasts successfully, all users who have a user role that is designated as a forecast role must have a status of Active on their user record, and they must have a manager specified in their user record. The manager is specified in either the Reports To field or the Reports To (Alias) field, whichever is present on the user page layout.
For step-by-step procedures that are common to many record types, see:
NOTE: Company administrators can customize Oracle CRM On Demand in a variety of ways, such as changing the names for record types, fields, and options in lists. So, the information you see might differ from the standard information described in the online help.
See the following topics for related information:
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