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Opportunity Fields

Use the Opportunity Edit page to add an opportunity or update details for an existing opportunity. The Opportunity Edit page shows the complete set of fields for an opportunity.

TIP: You can also edit opportunity information on the Opportunity List page and the Opportunity Detail page. For more information on updating records, see Updating Record Details.

NOTE: Company administrators can customize your application in a variety of ways, such as changing names for record types, fields, and options in drop-down lists. Therefore, the information you see onscreen might differ from the standard information described in this table.

CAUTION: Information you enter for opportunities can affect the revenue forecasts for your company.

The following table provides additional information regarding some fields.

Field

Description

Key Opportunity Information

Opportunity Name

Name for this opportunity.

Account

Account linked to this opportunity.

Parent Opportunity

The parent opportunity that is linked to this opportunity.

Sales Stage

Stages in the sales process, such as Qualified Lead, Building Vision, Short List, Selected, Negotiation, Closed/Won, or Closed/Lost.

NOTE: When the sales stage changes, the value in the Probability percentage field is automatically updated to the default probability value for the new sales stage unless you use the Mass Update feature to change the sales stage. If you use the Mass Update feature to change the value in the Sales Stage field on one or more records, then the value in the Probability percentage field on the records is not updated to the default probability percentage for the new sales stage.

Next Step

Next action that needs to be accomplished for this opportunity.

Revenue

The amount of revenue for the opportunity. The default value is zero. This value affects the forecasts for opportunity revenue.

NOTE: Any default or post default values that are specified for this field are ignored.

Close Date

The expected date for the opportunity to close. By default, the close date is set to the same date as the Created Date field. If the opportunity closes on a different date, you must modify the Close Date field, because the close date is used in generating forecasts.

Forecast

If this check box is selected, it indicates that the opportunity is to be included in the forecast revenue calculation.

Sales Detail Information

Status

Status of this opportunity, such as Pending, Lost, or Won.

Priority

Priority level for this opportunity, such as High, Medium, and Low.

Lead Source

Category of the primary source, such as Advertisement, Direct Mail, Email, Event - Seminar, Event - Trade Show, Event - Other, List - Purchased, List - Rented, Partner, Referral - Employee, Referral - External, Web Site, or Other.

Source Campaign

The campaign that generated the opportunity. If the opportunity is created through the lead conversion process, this field is automatically populated from the Campaign field on the lead record. If the opportunity is created by a user, the user can enter the information in this field.

Probability %

A percentage that reflects the confidence you have that the deal will close with the specified revenue on the specified close date. The Probability percentage field is based on the default probability value for the selected sales stage.

You can change the value in the Probability percentage field, if needed, to better reflect your particular opportunity while it is in that sales stage. However, when you select a new sales stage for the opportunity, the value in the Probability percentage field is automatically updated to the default probability value for the new sales stage.

NOTE: If you use the Mass Update feature to change the value in the Sales Stage field on one or more opportunity records, then the value in the Probability percentage field on the records is not updated to the default probability percentage for the new sales stage. If you want the probability percentage on the opportunities to change when the sales stage is updated, then you must update the sales stage on each record individually or through Web services.

Expected Revenue

A currency value that is calculated based on the Revenue field multiplied by the value in the Probability percentage field. A lower percentage in the Probability field reduces the expected value that is included in your revenue forecast.

Reason Won/Lost

Reason for opportunity being won or lost, such as Installed Base, Price, Relationship, Track Record, No Current Project, No Budget, Not Qualified, Lost to Competition, Lost to No Decision, or Other.

Additional Information

Owner

The owner of the opportunity record.

Generally, the owner of a record can update the record, transfer the record to another owner, or delete the record. However, your company administrator can adjust the access levels to restrict or expand a user's access.

The value in the Owner field affects which records are included in the reports that you or your managers run from the Reports and Dashboard pages.

You can share opportunity records with other users through the Opportunity Team or Account Team pages. For information about sharing records with other users, see Sharing Records (Teams).

Depending on the record ownership mode that your company administrator sets up for the record type, you might see the Owner field, or the Book field, or both of these fields on the record Detail page, and one or both of the fields might be blank. For more information about record ownership modes, see About Data Access, Record Sharing, and Record Ownership.

Reassign Opportunity

Indicates that the opportunity should be reassigned. If your company administrator has set up opportunity assignment rules, then selecting this field triggers the assignment manager in Oracle CRM On Demand to process the opportunity again and assign it according to the rules. The assignment manager can reassign records only to users. It can reassign records only if the record type is configured in the user mode or mixed mode of record ownership. The assignment manager cannot reassign records if the record type is configured in book mode. For more information about record ownership modes, see About Data Access, Record Sharing, and Record Ownership.

NOTE: The processing time for reassigning records can vary depending on the complexity of your company's assignment rules, the number of records to be reassigned, and the current system load. In the case of opportunities, the processing time is also affected by the number of opportunity team members, and the number of accounts and contacts associated with the record. The owner name changes when the record is reassigned.

Description

Additional information about the opportunity. For example, include the product interest (500 parts) and the account (Acme Corp.) in the opportunity description. This field has a limit of 16,350 characters.


Published 5/4/2012 Copyright © 2005, 2012, Oracle. All rights reserved. Legal Notices.