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Solution Fields

Use the Solution Edit page to add a solution or update details for an existing solution. The Solution Edit page shows the complete set of fields for a solution.

NOTE: Company administrators can customize your application in a variety of ways, such as changing names for record types, fields, and options in drop-down lists. Therefore, the information you see onscreen might differ from the standard information described in this table.

The following table provides additional information regarding some fields.

Field

Description

Solution Detail Information

Solution ID

Unique ID of the solution. System-generated.

Title

Solution title. This field has a limit of 100 characters and is required.

Status

Solution’s status, such as Draft, Approved, or Obsolete. Defaults to Draft. Only users with the Publish Solutions privilege can change this information.

Published

Indication that the solution is available for internal use. Only users with the Publish Solutions privilege can change this information.

Solution Rating

Rating of the solution from 1 to 5 (5 is the best).

Additional Information

NOTE: The following fields are available with Oracle CRM On Demand Life Sciences Edition and might not be available for your configuration. If these fields are not available, contact your company administrator.

Legal Approval

Indicates that the solution has received legal approval.

Marketing Approval

Indicates that the solution has received marketing approval.

Multi-file asset

Indicates that the solution consists of multiple digital files. A given solution image might consist of separate files for photos, logos, and other components of a larger image.

Expiration Date

The date after which this content must not be used in Personalized Content Delivery (PCD). Use the calendar icon to select the expiration date.

Release Date

The date after which this content can be used in PCD. Use the calendar icon to select the release date.

Verification Status

Indicates whether the solution can be displayed correctly. When users load multimedia or graphic files, they test them to make sure that they are displayed correctly, and they set the verification status to Successful. The values are: Not Verified, Successful, or Failed.

PCD Attachment Type

Indicates the type of the attached multimedia or graphic file:

  • Message. The content is suitable for a presentation.
  • Thumbnail. The content is a smaller, compressed version of a larger message record.

Related Thumbnail Image

The name of another solution record that provides a small thumbnail version of the main message solution. Each solution of the type Message must have a matching solution of the type Thumbnail.

Distribution Method

Select Publish to distribute the content automatically to remote users. The distribution is based on users' permissions.

NOTE: The following fields are available by default for all editions of Oracle CRM On Demand.

FAQ

Frequently asked questions about the solution.

Solution Details

Additional information about the solution.


Published 5/4/2012 Copyright © 2005, 2012, Oracle. All rights reserved. Legal Notices.