Group Management is an optional feature that gives your company the ability to set up teams of people who work together, allowing them to share a common set of information.
Setting up groups at your company allows users to do the following:
This behavior applies to groups:
About Groups and Record Ownership Modes
Depending on the record ownership mode that you set up for a record type, records of that type might not have an owner. A record might instead have a primary custom book or might have no owner or primary custom book. For more information about record ownership modes, see About Record Ownership Modes. Record ownership modes apply only to record types that support books.
If you change the record ownership mode for a record type, then a record that previously had an owner might have the owner removed from the record when the record is updated for the first time after the ownership mode changes. In this case, if the former owner of the record is a member of a group, then all of the members of the group, except the former owner of the record, remain as members of the team. However, the Account record type is an exception to this rule. If the former owner of an account is a member of a group, then all of the members of the group are removed from the team.
Groups and Teams
Oracle CRM On Demand distinguishes between Groups and Teams:
For information on setting up groups, see Setting Up Groups.
See the following topics for related information about groups and sharing calendars:
|Published 5/4/2012||Copyright © 2005, 2012, Oracle. All rights reserved. Legal Notices.|