Communication Activity Fields (Oracle Contact On Demand)
When you click Edit from the Call, Voicemail, or Email Detail pages, the Activity Edit page opens with the information extracted from the Wrap Up form for the activity.
NOTE: Company administrators can customize your application in a variety of ways, such as changing names for record types, fields, and options in drop-down lists. Therefore, the information that you see on screen might differ from the standard information described in this table. Not all fields in the application are editable. If your company administrator customizes the Activity record type so that additional fields are displayed as required, then this customization prevents Oracle CRM On Demand creating Activity records for new interactions.
The following table provides additional information regarding some fields.
NOTE: All times are shown in number of seconds.
|Published 5/4/2012||Copyright © 2005, 2012, Oracle. All rights reserved. Legal Notices.|