Reject Code for Leads
When users reject a lead, they must select a rejection code in the Reject Code field in the Reject a Lead page. Users can also enter a text description of the reason for the rejection in the Reject Reason field. If a user selects the Other value in the Reject Code field, the Reject Reason field becomes a required field, and the user must enter a description of why the lead was rejected. Otherwise, the Reject Reason field is optional.
A number of values are provided by default for the Reject Code field, but you can change these values, or add more values to the list. The default values are:
For information about editing picklist values, see Creating and Editing Fields.
NOTE: If you rename the Other value, the Reject Reason field still becomes a required field when the user selects the renamed value in the Reject a Lead page.
|Published 5/4/2012||Copyright © 2005, 2012, Oracle. All rights reserved. Legal Notices.|