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Recording Certification Requirements for an Accreditation

An accreditation is proof of a partner company’s ability or competence to deliver a product or service. You can use Oracle CRM On Demand to set the certification requirements for an accreditation. For example, you might require that for a partner company to be granted this accreditation, it must have 10% of their employees with the appropriate certification, and the minimum number of employees with the certification must be two. In other words, if there are 40 technical employees on the company's payroll, the company must have at least four employees with the appropriate certification. If there are only 15 employees on the company's payroll, the company still must have two employees with the appropriate certification.

Oracle CRM On Demand does not enforce the certification requirements specified in this section when granting an accreditation. This information is captured only for informational purposes and is mainly intended to educate your partners about the accreditation requirements.

Before you begin.

Your company administrator must have made the Accreditation Certification related information section available for the detail page. If the related information section is not displayed on the detail page, click the Edit Layout link, and add the section as a displayed related information section.

To record certification requirements for an accreditation

  1. On the Accreditation List page, click the name of the accreditation for which you want to record certification requirements.
  2. In the Accreditation Certifications section of the Accreditation Detail page, click Add.
  3. From the Certification picklist, select the appropriate certification.
  4. In the Number (#) of Certifications field, type a number if you want to define as a minimum number of employees required to possess this certification.
  5. In the Percentage (%) of Employees Certified field, type a percentage if you want to define as a minimum percentage of employees that is required to possess this certification. Then click Save.


Published 5/4/2012 Copyright © 2005, 2012, Oracle. All rights reserved. Legal Notices.