Rejecting Claims for Special Pricing Requests
As a special pricing claim goes through the approval chain, an approver can reject it.
Before you begin. The special pricing request claim must have a claim status of Submitted.
To reject a claim for a special pricing request
- Select the special pricing request for which you want to reject a claim from the All Special Pricing Requests section on the Special Pricing Request homepage.
For information on selecting special pricing requests, see Finding Records.
- On the Special Pricing Request Detail page, click the Edit button.
- On the Special Pricing Request Edit page, select Claim Denied from the Claim Status field.
- Click Save.
When you change the claim status to Claim Denied and click Save, the following occurs: a workflow rule sends the appropriate email notifications.